tbh8644
New Member
Hello,
New to this forum so I'm hoping I'm posting in the right area. This past weekend our sewer pipe in our basement began to leak. Due to all other plumbers being busy we hesitantly called RotoRooter who did an over priced snake of the drain but did pull out debris. They said they couldn't get all the way through with a 4 inch and 3 inch blade so ordered a complimentary camera inspection this morning. Everything was going fine until the technician found debris in the pipe. He stated that our pipe was shot and it was pieces of pipe and that we definitely needed a new sewer line. I almost lost it. My wife questioned where the hole was then the technician got defensive and instead of going further in his inspection took the camera out to tell us it would cost 13,000. I've read a ton of bad experiences with RR so I was curious what you all would suggest is done next. We've lived in the house for only 4 months and it was built in the 60's. Thanks!
New to this forum so I'm hoping I'm posting in the right area. This past weekend our sewer pipe in our basement began to leak. Due to all other plumbers being busy we hesitantly called RotoRooter who did an over priced snake of the drain but did pull out debris. They said they couldn't get all the way through with a 4 inch and 3 inch blade so ordered a complimentary camera inspection this morning. Everything was going fine until the technician found debris in the pipe. He stated that our pipe was shot and it was pieces of pipe and that we definitely needed a new sewer line. I almost lost it. My wife questioned where the hole was then the technician got defensive and instead of going further in his inspection took the camera out to tell us it would cost 13,000. I've read a ton of bad experiences with RR so I was curious what you all would suggest is done next. We've lived in the house for only 4 months and it was built in the 60's. Thanks!