I posted here awhile ago regarding the need for a good new, round bowl toilet for my very small bathroom going through a period remodel. After reading about the options, I chose the low-end Toto because it sounds like most people here thought the even the most basic Toto was better than other brands.
When the plumber carried the toilet from my garage into the house, the top fell out of the box and shattered and he had to go buy me a replacement, but he was really mad at me for "not packing it right." The box was wide open (I had checked it's condition when it was delivered).
When he installed the toilet two months ago, it worked great for 2 days. I had never had a low-flow toilet before and was really impressed with the flush.
On the third day, it started to run endlessly. I tinkered with it, but couldn't get it to stop. The plumber came back for some other work on my bathroom and he told me that the metal cock and ball system on that toilet was a really bad design, that he had already bent the stem going to the water as much as it would go and that I should take out that whole mechanism and replace it with a plastic flush valve because it could be adjusted and it would be great and last the lifetime of the toilet. $75 later, I had new insides. (I thought that sounded like a lot for an $8 part, but he said it was an hour of labor).
In the meantime, the contractor was working on tiling and flooring and he had to take the toilet out of the room and move it back a few times. (This is my only bathroom.)
After a couple weeks, the flush became really odd and lost almost all power. It starts to flush normally, but about half way through, the new water would flow in, stopping the old flush from going down, so anything that didn't make it down at first would need to be flushed again and again.
I dealt with it like that for 3 weeks until a second plumber came in. (The first one installed two shut off valves to the shower under my house for $175 without asking me first and that really bothered me.) The new plumber said he can't find anything wrong with it and doesn't know what to do.
Now, it's even worse. The new water doesn't come in anymore, it just starts flushing normal and loses steam about halfway through and the water that's there just sits in the bowl and doesn't go down.
I really need to get it fixed because flushing a low-flow toilet 4-5 times to get it to do the job is pointless.
I could get another plumber to take off the tank of the current toilet and replace it back with the replacement toilet's original tank with the cock and ball or somehow get this one working again.
If anyone can help, it would be so much appreciated. Or, if you know a good plumber in Eagle Rock, CA, that would help too.
Thanks!
Jennifer
When the plumber carried the toilet from my garage into the house, the top fell out of the box and shattered and he had to go buy me a replacement, but he was really mad at me for "not packing it right." The box was wide open (I had checked it's condition when it was delivered).
When he installed the toilet two months ago, it worked great for 2 days. I had never had a low-flow toilet before and was really impressed with the flush.
On the third day, it started to run endlessly. I tinkered with it, but couldn't get it to stop. The plumber came back for some other work on my bathroom and he told me that the metal cock and ball system on that toilet was a really bad design, that he had already bent the stem going to the water as much as it would go and that I should take out that whole mechanism and replace it with a plastic flush valve because it could be adjusted and it would be great and last the lifetime of the toilet. $75 later, I had new insides. (I thought that sounded like a lot for an $8 part, but he said it was an hour of labor).
In the meantime, the contractor was working on tiling and flooring and he had to take the toilet out of the room and move it back a few times. (This is my only bathroom.)
After a couple weeks, the flush became really odd and lost almost all power. It starts to flush normally, but about half way through, the new water would flow in, stopping the old flush from going down, so anything that didn't make it down at first would need to be flushed again and again.
I dealt with it like that for 3 weeks until a second plumber came in. (The first one installed two shut off valves to the shower under my house for $175 without asking me first and that really bothered me.) The new plumber said he can't find anything wrong with it and doesn't know what to do.
Now, it's even worse. The new water doesn't come in anymore, it just starts flushing normal and loses steam about halfway through and the water that's there just sits in the bowl and doesn't go down.
I really need to get it fixed because flushing a low-flow toilet 4-5 times to get it to do the job is pointless.
I could get another plumber to take off the tank of the current toilet and replace it back with the replacement toilet's original tank with the cock and ball or somehow get this one working again.
If anyone can help, it would be so much appreciated. Or, if you know a good plumber in Eagle Rock, CA, that would help too.
Thanks!
Jennifer
