soflomia
New Member
Hi everyone. Thanks in advance for your help. I have a Titan 85 Tankless Water Heater that now appears to be broken. I am in the middle of a bathroom remodel of my condo in Miami Beach. In order to do some of the plumbing work in the bathroom, we had to shut off the water to my entire unit. When we turned the water back on, the hot water wasn't working. My contractors were busy with the bathroom, so I had the company that installed the water heater come take a look. This water heater is less than a year old. The original installer said, "It looks like your bathroom contractors shut off the water, didn't shut off the circuit the water heater was on, and now its burned out and needs to be replaced". He then asked me if my contractors knew what they were doing, saying that there are always safety measures that should be taken before shutting off the main water supply.
My questions are:
1. Is shutting off the water to my condo and not turning off the electric to the water heater really enough to break the unit? It seems odd to me that these units will just burn out and break vs. having had someone engineer an automatic shutoff if there is no water flow and/or it's getting too hot. Is not having an automatic shutoff a fire hazard?
2. Should my bathroom remodel plumber have checked anything in my condo, like if I had a tankless water heater or not, before proceeding with the water shut-off and the bathroom plumbing work?
Thank you!
My questions are:
1. Is shutting off the water to my condo and not turning off the electric to the water heater really enough to break the unit? It seems odd to me that these units will just burn out and break vs. having had someone engineer an automatic shutoff if there is no water flow and/or it's getting too hot. Is not having an automatic shutoff a fire hazard?
2. Should my bathroom remodel plumber have checked anything in my condo, like if I had a tankless water heater or not, before proceeding with the water shut-off and the bathroom plumbing work?
Thank you!
