GE Gas Range Broiler & Oven Will Not Ignite

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Double J

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Hi,

I have a strange problem with my GE gas oven. The oven will not ignite unless a stove-top burner is turned on.

If I turn on the bake function, the igniter glows orange, but the gas does not start flowing to it. Once I light a stove top burner, something triggers the gas to start flowing to the oven, and it ignites. Once the oven is lit, I can turn off the stove top burner, and the oven will heat up to whatever temperature it is set to. However, once it reaches the desired temperature and the gas shuts off, it will not re-light to maintain the temperature unless a stove top burner is on. The same problem occurs with the broiler.

The oven is newly purchased and the model is Model #: GE JCGBS66SEKSS.

Can anyone advise what the problem is? Is it related to the range itself or does it have something to do with the gas supply. The unit is installed in a home that was built in 2001.

Thanks for your advice in advance.
 

WorthFlorida

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Should be under warranty. It's a stove problem. There is probably one or two boards behind the display. A lot of appliances work on a data buss. One thing can mess up the works.
 

Double J

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I had the technician over and all he said was that a regulator needed to be installed. I mentioned the stove already had one built in but he said to add another one. Does that make any sense?
 

WorthFlorida

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I had the technician over and all he said was that a regulator needed to be installed. I mentioned the stove already had one built in but he said to add another one. Does that make any sense?
Do not add a second regulator, replace the one in the stove. Can one stove top burner ignite without the oven on? Is it natural gas or propane?
 

John Gayewski

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This is not a DIY project in my opinion. Based on the questions your asking you need to have someone fix this. Why didn't you have the tech fix it? He was already there way enough for him to order a part and come back later.
 

WorthFlorida

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Adding a second regulator? I can understand one going bad and it prevents gas flow. Why I asked if it’s propane tank. If it is a propane tank, it may not have one. Gas stove regulators are usually both natural or propane by reversing the orifice.
 

DIYorBust

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It seems like it could be a defective component such as the gas valve, or regulator. Could be an electronic component, but usually the cooktop burners are mechanical only, so that wouldn't be my first guess. On a new range, I would definitely prefer a warranty repair. It would probably void your warranty to repair it yourself, and could require a lot of disassembly which would suck. Repairing gas components is obviously riskier than many appliance repairs since an error could result in a gas leak, a carbon monoxide hazard, or unsafe operation.

Another thought though, could you have a leak in your gas line that is causing it to fill with air? The oven may have a flame sensor that shuts off gas if it doesn't ignite. Running the burner would bleed the air out of the gas line. You could try running the burner for a minute to prime the line, and test if the oven works without the burner actually being on.
 

Sylvan

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Help..................... I have a new case that came in yesterday 12/13

A hot point oven supposedly had an explosion, and the door blew off causing a person to lose one eye .

My gut feeling is the electronic ignition failed to light the natural gas does anyone else have any idea before I go to the accident scene?
 

DIYorBust

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I have seen a situation where an appliance created a small explosion during the ignition process because there was a short circuit in the wiring that fed the igniter, causing it to arc mostly outside where the gas is supposed to be, and allowing a buildup. This oven likely uses glow igniter though, which would not normally allow the gas valve to open if it's not hot enough to light the gas. I think it would be hard to speculate without examining the appliance.
 

Sylvan

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It was not a glow plug it was an electronic ignition that failed and caused the door to fly open


This made my affidavit so much easier


 

Fitter30

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Think it's a board problem. Service person have a gauge with about 2 long' 1/4" tube to check gas pressure? Do the burners when turned on all the way look ok or does the flame look high? Stoves only need the one factory installed regulator. Oven ever work correctly?
 
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