Hi, We just received our new Drake II and in trying to install the Tank to Bowl Gasket, we have found that the gasket is just too large and prevents the tank from sitting flush against the Bowl. There's approximately a 1/2 cm gap between the bowl and tank. This causes the Tank to wobble when we use the flush. So far,we haven't noticed any leaks, but in calling Toto, they told us to soak the Gasket in warm water for 10 minutes because it might be too stiff... we tried that and it didn't work.. Has anyone had experience with this? Is it possible that they just included the wrong gasket? We just received it within the week, so shouldn't they just mail us a new gasket?
Thanks a bunch.. love this forum - it's what encouraged us to choose a Toto and ultimately, the Drake II.
Patty
Thanks a bunch.. love this forum - it's what encouraged us to choose a Toto and ultimately, the Drake II.
Patty