You have at least two problems with that softener. The safety float should have prevented that. Plus some other problem must exist. Either too much water is being injected, or the brine is not being drawn out.o new hiccup in this problem. I am still waiting for the results of the water test. I have been regenerating the 5600 every night which has been working so far. Go into the basement today and find that the brine tank for the 5600 is completely full of water and now trickling out onto the floor. The head unit/valve body on the 5600 appears to be allowing a small amount of water to be continuously trickling into the brine tank. The 5600 is currently in Service mode. Thoughts?
I am presuming that the 5600 softener has its own brine tank, and that tank has a safety float.