Kitchen faucet: Switch not working after cartridge installation

[JWBlue]

Our Delta kitchen faucet has a wand that has three buttons that change the water flow.

https://media.deltafaucet.com/MandI/X00085216_C.pdf (Page 9)

A plumber replaced the faucet cartridge. Now one of the buttons does not work. I called the plumber back and he claims that it has nothing to do with the work he did replacing the cartridge.

One of two things happened:

1) He broke the button.
2) The cartridge was not installed correctly causing the button to not work correctly. The button does seem to be jammed.

Is it possible this has to do with the cartridge not being installed correctly?

I called Delta customer service and they were of no help. The person I spoke to says the two issues are unrelated. He wanted to send me a new wand.

 

[Terry]

I would wait for the new wand.
I can't see how doing anything on the cartridge would have any affect on the wand buttons. I will say that yours would not be the first wand sent out to fix that issue though. Wands can go bad and it's not something the plumber did.

 

[Sponsor]

 

[Plumber69]

Ahh the good old changed a hot water tank... get called back cause now there toilets plugged story