sd
New Member
Hello,
I have a brand new, uninstalled, American Standard Cadet 3 (10" rough in, linen) that I discovered has at least one, and possibly two, defects. I went through a lot to obtain the toilet and am reluctant to return it for a variety of reasons but will if the defects are serious enough.
The first issue is that there is a spot (about the size of a dime) without glazing in the bowl (see spot in center of photo). Is this a big issue? Will this be difficult to clean? Could it leak?
The second issue is the toilet rocks when placed on a flat surface. It isn't installed yet though so I thought maybe the plumber could put shims under it to solve that problem.
This is the first toilet I've purchased so any guidance would be appreciated. Thank you!
(For what it is worth, I obtained the toilet through a plumbing supply company. I waited for 2 months to get it and carried it up four flights of stairs so the thought of returning it is discouraging, to say the least.)
I have a brand new, uninstalled, American Standard Cadet 3 (10" rough in, linen) that I discovered has at least one, and possibly two, defects. I went through a lot to obtain the toilet and am reluctant to return it for a variety of reasons but will if the defects are serious enough.
The first issue is that there is a spot (about the size of a dime) without glazing in the bowl (see spot in center of photo). Is this a big issue? Will this be difficult to clean? Could it leak?
The second issue is the toilet rocks when placed on a flat surface. It isn't installed yet though so I thought maybe the plumber could put shims under it to solve that problem.
This is the first toilet I've purchased so any guidance would be appreciated. Thank you!
(For what it is worth, I obtained the toilet through a plumbing supply company. I waited for 2 months to get it and carried it up four flights of stairs so the thought of returning it is discouraging, to say the least.)