I have been an owner of the GE Hybrid now for 1.5 years and went through the failed compressor issues because of the defective evaporator coil about a year ago and since then it has been running fine up to this morning.
We keep the unit always on EHeat mode but this morning when I went downstairs to get my coffee while the wife showered, I did not hear it running as usual, so I went to the basement to check and could hear the unit sizzling as if the elements were on and sure enough scrolling through the diagnostics showed the lower element on, compressor off and both fans off. So I toggled the fans "on" which turned them on, but not the compressor. Cursing the unit, I went up to shower only to return to find the heat pump part working now and the elements off. Once again I scrolled through the diagnostics everything looked normal except in the "Faults Log" menu screen I saw that I had picked up (1) "Run Cond C" fault code.
I know that was not there before because the wife has recently mentioned that she thinks the unit has been running more than normal the last couple of weeks, so I have been through the Diagnostic menu a few times over the past few weeks and all "Run Cond" counts were at 00. Once again I run it on EHeat mode which should keep both elements off unless there is a failure of the heat pump system.
I have called GE and as usual they have been responsive and our sending a tech out, unfortunatly these tech's know about as much as I do on these units. Is anyone familiar with the "Run Cond" codes and know what each means, especially "C". Also has anyone else experienced or diagnosed a similar issue?
Thanks all for any help you can offer.
We keep the unit always on EHeat mode but this morning when I went downstairs to get my coffee while the wife showered, I did not hear it running as usual, so I went to the basement to check and could hear the unit sizzling as if the elements were on and sure enough scrolling through the diagnostics showed the lower element on, compressor off and both fans off. So I toggled the fans "on" which turned them on, but not the compressor. Cursing the unit, I went up to shower only to return to find the heat pump part working now and the elements off. Once again I scrolled through the diagnostics everything looked normal except in the "Faults Log" menu screen I saw that I had picked up (1) "Run Cond C" fault code.
I know that was not there before because the wife has recently mentioned that she thinks the unit has been running more than normal the last couple of weeks, so I have been through the Diagnostic menu a few times over the past few weeks and all "Run Cond" counts were at 00. Once again I run it on EHeat mode which should keep both elements off unless there is a failure of the heat pump system.
I have called GE and as usual they have been responsive and our sending a tech out, unfortunatly these tech's know about as much as I do on these units. Is anyone familiar with the "Run Cond" codes and know what each means, especially "C". Also has anyone else experienced or diagnosed a similar issue?
Thanks all for any help you can offer.