nadiyaeruj
New Member
Hello, we got a really expensive Kinetico water softener plus an added filter to remove chlorine. For two days after the installation our water was perfect, after that showering has become awful! Our hair feels like straw and is falling out a lot! I tested the water and the PH of the hot water has gone much higher, before it was between a 6.5 to 7 now it's at 8.5. The PH of cold water has gone from 6.5 to 7! Does anyone have any clue what we can do please!
Our city’s hardness is at 19 but Kinetico set our hardness at 24. Could that be raising the PH? Could it be our water heater but the heater is relatively new, it was installed a couple of years ago and hasn’t given us any problems so far! Suggestions please as showering at home has become a nightmare! Tested water is otherwise soft with no chlorine present so the softener is clearly doing something right!
Thank you!
Our city’s hardness is at 19 but Kinetico set our hardness at 24. Could that be raising the PH? Could it be our water heater but the heater is relatively new, it was installed a couple of years ago and hasn’t given us any problems so far! Suggestions please as showering at home has become a nightmare! Tested water is otherwise soft with no chlorine present so the softener is clearly doing something right!
Thank you!
