Please help.
in the basement we have a full bathroom (sink, tub, toilet) and the pump that pushes this wastewater out to the main line is no longer pumping.
we had roto rooter come in. they looked at the pump, checked the voltage of the outlet it was plugged into--then ask us what the problem was. the toilet backs up and the tub drains slowly, so we've stopped using it all together.
we've had this problem before, but i was always at college so i'm not sure what they did to fix it, and my parents are "on strike" or whatever now and are unwilling to help me. i don't know what could be wrong. i initially tried drano until someone else told me the pump wasn't pumping, and when i tried flushing afterwards i noticed i did not hear it come on as well. the "alarm" the pump is attached to either doesn't work or isn't sounding, as it just gives a steady green light on the box. it's hard for me to tell why the pump isn't working. i just know it's not. any help please?
the pump in the basement floor looks a lot like this one
in the basement we have a full bathroom (sink, tub, toilet) and the pump that pushes this wastewater out to the main line is no longer pumping.
we had roto rooter come in. they looked at the pump, checked the voltage of the outlet it was plugged into--then ask us what the problem was. the toilet backs up and the tub drains slowly, so we've stopped using it all together.
we've had this problem before, but i was always at college so i'm not sure what they did to fix it, and my parents are "on strike" or whatever now and are unwilling to help me. i don't know what could be wrong. i initially tried drano until someone else told me the pump wasn't pumping, and when i tried flushing afterwards i noticed i did not hear it come on as well. the "alarm" the pump is attached to either doesn't work or isn't sounding, as it just gives a steady green light on the box. it's hard for me to tell why the pump isn't working. i just know it's not. any help please?
the pump in the basement floor looks a lot like this one