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Y'all:
Ecowater ECR3500 R30 softener, installed 2008.
Private well, 26 gn hardness, 2 ppm iron.
We had to pull the well pump twice in one day for some repairs. Afterwards, there was lots of dirt in the water. Then we had issues with low water flow in the house. There were several things going on at the time, but I was certain that the softener was restricting the water flow. Maybe the particulates plugged the resin bed, or a screen or something. Ecowater service in my area is invisible, and I was never able to ask a technician about possibly cleaning a screen or whatever. I did the regen cycle about 5 times. Didn't help. I had to bypass the softener when folk were showering or flush the upstairs toilets; then leave it on the rest of the time. After a week or so, I realized that the softener was no longer blocked. Not restricting the flow. So it's in service all the time now as it should be. Settings same as before.
A) What I have noticed is that it is always running a little water to drain. I hear it humming in the pipes and confirm it at the backwash outlet hose. 24 hrs/day running this water. Why is that? what to check? I downloaded an owners manual, but need more indepth trouble-shooting.
B) Also, it's been 4 weeks since I stopped mixing hard/soft water and had the softener in full operation. but tap water is testing at 7 gn hardness and 1 ppm iron. So the softener isn't working. probably related to A) above. what do you reckon? some-fer internal valve cracked? or stuck? communist plot? We increased the regeneration frequency and saw no improvement.
Any help appreciated. We have other water issues to work on, and this is supposed to be the first step.
Ecowater ECR3500 R30 softener, installed 2008.
Private well, 26 gn hardness, 2 ppm iron.
We had to pull the well pump twice in one day for some repairs. Afterwards, there was lots of dirt in the water. Then we had issues with low water flow in the house. There were several things going on at the time, but I was certain that the softener was restricting the water flow. Maybe the particulates plugged the resin bed, or a screen or something. Ecowater service in my area is invisible, and I was never able to ask a technician about possibly cleaning a screen or whatever. I did the regen cycle about 5 times. Didn't help. I had to bypass the softener when folk were showering or flush the upstairs toilets; then leave it on the rest of the time. After a week or so, I realized that the softener was no longer blocked. Not restricting the flow. So it's in service all the time now as it should be. Settings same as before.
A) What I have noticed is that it is always running a little water to drain. I hear it humming in the pipes and confirm it at the backwash outlet hose. 24 hrs/day running this water. Why is that? what to check? I downloaded an owners manual, but need more indepth trouble-shooting.
B) Also, it's been 4 weeks since I stopped mixing hard/soft water and had the softener in full operation. but tap water is testing at 7 gn hardness and 1 ppm iron. So the softener isn't working. probably related to A) above. what do you reckon? some-fer internal valve cracked? or stuck? communist plot? We increased the regeneration frequency and saw no improvement.
Any help appreciated. We have other water issues to work on, and this is supposed to be the first step.