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Thread: They won't install my new dishwasher!

  1. #1
    DIY Junior Member tnichols's Avatar
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    Default They won't install my new dishwasher!

    The installers came to install my new GE dishwasher and they said they would not do it. I have a very small kitchen. A quick description of the layout is: (from left to right) a walk way, 18" dishwasher space, range, corner cabinet and sink. They said they would not run the drain line behind a range! There is enough room. They just didn't like it behind the range.

    So now what do I do? It looks like I will have to put in my own drain pipe down to the basement. There is no room to the left of the dishwasher as it is the end of the cabinet run. To the right of the dishwasher I only have 2.5" of a filler. Then the range. I could dill a hole in the floor, but there is a requirement of the drain hose has to go up first 32" before it goes down. I don't know how I will get this done in 2.5" filler/spacer cabinet. Behind is a outside concrete wall, so that is not a good place to put a pipe.

    Is there some restriction that a drain hose can not go behind a range? Do I need to get different installers? Even if I get a drain pipe installed in the 2.5" filler, how would they connect it as there would be no access to it once they push the dishwasher in the cabinet?
    Last edited by tnichols; 03-30-2012 at 05:37 PM. Reason: spelling correction

  2. #2
    Moderator & Master Plumber hj's Avatar
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    There may be room behind the range to run the drain line. There is no requirement that the drain has to rise to 32" before going to the sink.
    Licensed residential and commercial plumber

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    DIY Junior Member tnichols's Avatar
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    Quote Originally Posted by hj View Post
    There is no requirement that the drain has to rise to 32" before going to the sink.
    This is not true... The GE installation manual says the drain hose has to be a min of 32" above the floor or you must use a Air Gap. You can check it out for yourself:
    Here is the installation manual: http://products.geappliances.com/Mar...2031_30242.pdf

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    DIY Junior Member tnichols's Avatar
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    Quote Originally Posted by hj View Post
    There may be room behind the range to run the drain line.
    There is no room behind the range... It is a solid concrete outside wall.

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    In the 1st post you said there was enough room behind the range. Now you have decided its not enough room? Hj said theres no requirment that the hose rises 32" BEFORE running over to the sink. And he is right. Read it again.
    Last edited by Hackney plumbing; 03-30-2012 at 07:16 PM.

  6. #6
    DIY Junior Member tnichols's Avatar
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    Quote Originally Posted by Hackney plumbing View Post
    In the 1st post you said there was enough room behind the range. Now you have decided its not enough room? Hj said theres no requirment that the hose rises 32" BEFORE running over to the sink. And he is right. Read it again.
    I am sorry, I really don't see the difference... I don't see what I am reading wrong... The installation manual says the drain hose must rise to a minimum of 32" above the floor before going to the disposal. On page 10 of the installation manual says:

    "IMPORTANT - Either one of the above methods must be used or the dishwasher will not operate properly"

    Method 1 uses a Air Gap and Method 2 uses a 32" high loop before going to the disposal or waste tee.

    So what am I reading wrong? Is this just a requirement of GE's?
    Last edited by tnichols; 03-30-2012 at 07:35 PM.

  7. #7
    DIY Junior Member tnichols's Avatar
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    Quote Originally Posted by Hackney plumbing View Post
    In the 1st post you said there was enough room behind the range. Now you have decided its not enough room? Hj said theres no requirment that the hose rises 32" BEFORE running over to the sink. And he is right. Read it again.
    There is room for a little drain hose behind the stove. I cut a grove in the floor that holds the hose and it just runs to the next cabinet. There is not room for a drain pipe. And this is the point, the installers did not want any water, hose or pipe around the stove, like it was some kind of safety issue.

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    DIY Senior Member Chad Schloss's Avatar
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    why would you argue with seasoned plumbers? they do this stuff for a living.

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    DIY Junior Member tnichols's Avatar
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    Quote Originally Posted by Chad Schloss View Post
    why would you argue with seasoned plumbers? they do this stuff for a living.
    Sorry, I am not trying to argue, I really don't understand. Why they are saying one thing, but the manufacture of the appliance is saying something totally different? They both can't be right. Is the manual wrong??? I talked to GE today and they said unless the dishwasher was installed according to the manual, they would not honor any warranty.

    Its been a very frustrating day... We ordered a dishwasher, range and microwave. They would not install the dishwasher and they would not split the order. So we do not have a dishwasher or range. I knew they were coming today, so I pulled the range out myself to save them time. The range was trash so I just cut the wires. So now we have nothing. I think we will be eating out for a long time.
    Last edited by tnichols; 03-30-2012 at 07:45 PM.

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    In the Trades Jerome2877's Avatar
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    It states either an air gap or a high loop. So if using the air gap there is no need for the loop.

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    DIY Junior Member tnichols's Avatar
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    Quote Originally Posted by Jerome2877 View Post
    It states either an air gap or a high loop. So if using the air gap there is no need for the loop.
    Yes, but the air gap is higher than the high loop. The air gap is even worse. Its the same problem. I still can't just drill a hole in the floor and drain it that way.

  12. #12
    DIY Junior Member tnichols's Avatar
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    I will repeat my original questions:

    Is there some restriction that a drain hose can not go behind a range or do I need to get different installers?

  13. #13
    DIYer, not in the trades LLigetfa's Avatar
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    Can the high loop not be put anywhere? My dishwasher has a high loop right on the side of the unit put there by the factory. I also created a high loop under the sink.

  14. #14
    Retired Defense Industry Engineer jadnashua's Avatar
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    You've been given the answers, but in pieces...

    The hose does need to go up high, but it does not need to go there immediately or stay there...it can be run along the floor THEN rise...it just must go high, per the manufactuer, somewhere BEFORE it gets to the drain. So, running it anywhere you want is okay as long as you eventually get it to run high. Once you reach that high point, it should go down to the drain. Now, you don't want it to go up/down/up again, but that's a different story.

    There is no restriction about running plumbing behind a stove. Now, there may not be a huge amount of room, but the stove is designed to be in contact with flamable materials on the sides and back. I don't think I'd want to run it under the stove, but behind it should be fine. Without seeing your stove, can't tell how much room there is, but normally, there's at least a little bit of room for either the power connection or the gas connection, so the drain hose should be able to make it.
    Jim DeBruycker
    Important note - I'm not a pro
    Retired Defense Industry Engineer; Schluter 2.5-day Workshop Completed 2013, 2014

  15. #15
    Test, Don't Guess! cacher_chick's Avatar
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    There is nothing to say that the drain hose cannot be run behind the stove.
    There must be a high loop or an air gap fitting somewhere between the dishwasher and the disposal.

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