Hi ssllii,
We're sorry to see the problem you’re experiencing with our product. We would love to help address this issue for you, but our Consumer Service Team needs some additional information to proceed.
Please provide:
* The model number of the product. If you do not know this, please follow these directions:
http://www.pfisterfaucets.com/do_it_yourself/how_to.aspx
* Any other specifics on the issue you’re experiencing
* A method to contact you (ex. email, phone, etc.)
* Best time for contact (ex. mornings, evenings, etc.)
Please send this information to us at
pfistersocial@bdhhi.com.
We apologize for your inconvenience and look forward to resolving this matter as soon as possible.
Sincerely,
The Pfister Team
Pfister is a part of the Stanley Black & Decker Hardware and Home Improvement (BDHHI) Group.