A Maverick toilet was set in a newly constructed home. The flange was set on the subfloor. After which backer board and ceramic tile was installed. So, the flange was about 3/4 inch below the finished floor. A standard wax ring was used. The toilet leaked around its base.
The plumber returned and installed a spacer to bring the flange height flush with the finished floor. The toilet was set onto a standard wax ring and it leaked around its base.
Another plumber suggested that the spacer be removed and to set the toilet on one wax ring with a horn and a second wax ring without a horn. I did so, and the toilet leaked around its base. The plumber which made the two wax ring suggestion came over and, after assuring himself the the leak was not at the tank-bowl connection, reset the toilet using his suggested method. Guess what, the toilet leaked around its base.
After concluding the bowl had to be cracked, it was exchanged for a new one.
After reinstalling the flange spacer, I set the new toilet onto a KANT-LEAK Jumbo wax ring. As I carefully lined up the bolts and lowered the toilet I could feel that it was resting on the wax ring. I gently pressed the toilet down until the base was solidly on the floor. I hate to be redundant, but the toilet leaked around its base.
When I removed the toilet, a clearly visible ring of wax was completely around the discharge hole. As a write this, all I have concluded is either this new toilet is cracked like the first, or the first wasn't cracked but suffered a sealing problem. Otherwise, I am completely baffled.
Any suggestions will be greatly appreciated.
The plumber returned and installed a spacer to bring the flange height flush with the finished floor. The toilet was set onto a standard wax ring and it leaked around its base.
Another plumber suggested that the spacer be removed and to set the toilet on one wax ring with a horn and a second wax ring without a horn. I did so, and the toilet leaked around its base. The plumber which made the two wax ring suggestion came over and, after assuring himself the the leak was not at the tank-bowl connection, reset the toilet using his suggested method. Guess what, the toilet leaked around its base.
After concluding the bowl had to be cracked, it was exchanged for a new one.
After reinstalling the flange spacer, I set the new toilet onto a KANT-LEAK Jumbo wax ring. As I carefully lined up the bolts and lowered the toilet I could feel that it was resting on the wax ring. I gently pressed the toilet down until the base was solidly on the floor. I hate to be redundant, but the toilet leaked around its base.
When I removed the toilet, a clearly visible ring of wax was completely around the discharge hole. As a write this, all I have concluded is either this new toilet is cracked like the first, or the first wasn't cracked but suffered a sealing problem. Otherwise, I am completely baffled.
Any suggestions will be greatly appreciated.