plumbtired
New Member
Because of this great forum, my spouse and I purchased two (elongated bowls) Toto Drakes, ADA, in the fall of 2008. We love the performance of these toilets but we are dismayed that we might have received seconds. We bought them from a large and "reliable" Portland, OR plumbing supply company.
One toilet has never allowed us to install a seat correctly. Any seat we install twists to the side. We've tried four different brands of seats, including the Toto seat, and all do the same thing: the seat does not sit straight on the bowl, with the point of the elongated seat sitting slightly to the right side of the bowl. Yes, we've messed with the bolts, trying to tighten them "back and forth" but nothing allows us to install the seat so that it sits straight. Our conclusion is that the holes for the seat bolts are defective (not aligned correctly) and are just plain "goofy."
The second Drake, although perfect per seat alignment, apparently has a slow leak from the horn. There is no visual indication that the horn has a defect but we have had a plumber here twice (($150 each time) to re-seat the blasted toilet...only to start having issues with it six months later. The first indication of trouble is a strong urine odor (and yes, I've cleaned thoroughly all around the toilet). Some time later (a few months more), we will start seeing seepage from under the toilet. We've even had a new metal flange installed plus the plumber used two standard wax rings (no plastic funnel) the last time. However, we still have this problem cropping up...again. At this point, I guess we'll have to replace the toilet. Otherwise, this Drake works perfectly.
We noted that our two toilets were manufactured in Vietnam and wonder if the quality control is particularly good there. Needless to say, we will soon have to make a decision to replace both toilets, which doesn't sit well (pardon the pun) with me, the family secretary-treasurer!
Has anyone else "out there" had similar issues with their Toto Drakes? From all the glowing reviews on this brand, we thought we were finally "there"...only to find out we got a couple of lemons...or seconds, so we are beginning to believe.
Thanks for any comments and/or suggestions...
One toilet has never allowed us to install a seat correctly. Any seat we install twists to the side. We've tried four different brands of seats, including the Toto seat, and all do the same thing: the seat does not sit straight on the bowl, with the point of the elongated seat sitting slightly to the right side of the bowl. Yes, we've messed with the bolts, trying to tighten them "back and forth" but nothing allows us to install the seat so that it sits straight. Our conclusion is that the holes for the seat bolts are defective (not aligned correctly) and are just plain "goofy."
The second Drake, although perfect per seat alignment, apparently has a slow leak from the horn. There is no visual indication that the horn has a defect but we have had a plumber here twice (($150 each time) to re-seat the blasted toilet...only to start having issues with it six months later. The first indication of trouble is a strong urine odor (and yes, I've cleaned thoroughly all around the toilet). Some time later (a few months more), we will start seeing seepage from under the toilet. We've even had a new metal flange installed plus the plumber used two standard wax rings (no plastic funnel) the last time. However, we still have this problem cropping up...again. At this point, I guess we'll have to replace the toilet. Otherwise, this Drake works perfectly.
We noted that our two toilets were manufactured in Vietnam and wonder if the quality control is particularly good there. Needless to say, we will soon have to make a decision to replace both toilets, which doesn't sit well (pardon the pun) with me, the family secretary-treasurer!
Has anyone else "out there" had similar issues with their Toto Drakes? From all the glowing reviews on this brand, we thought we were finally "there"...only to find out we got a couple of lemons...or seconds, so we are beginning to believe.
Thanks for any comments and/or suggestions...
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