sajesak
Member
Backstory: Before my wife and I met, she owned her own home - part of a duplex. Once we got married she moved into my house and we tried to sell hers. Failing that, we ultimately ended up renting it using a property management company.
About a year ago, the other owner of the duplex was getting their roof redone (as was most of the neighborhood) due to hail damage. Since it didn't seem to make sense to only do half the roof, the other owner gave the contractor my wifes contact info and she (my wife) decided it made sense to go ahead and have the roof done, paid for by insurance. The renters were living in the house at that time.
After the winter months, the renters called noticing water damage on the outside wall of the bedroom. It was only in a few places along the wall, but it was noticeable. No other water damage was evident anywhere else along the outside wall of the house. After talking about it, we thought it was probably an ice dam issue that caused water backing up - as she never had problems there with the old roof. We contacted the annandale roofing about the damage in May, and he said he would come out there and repair the roof at no cost to her and - in his words - "make it right".
We tried to arrange it so he could get out there and see the damage himself, but he never contacted the renter so he could go inside to look at the damage. The renter tried on several occasions to contact him with no results. After that my wife tried calling him - leaving him messages, and also emailing him and his website and never got any response. So here we are, almost a year since the work was intially performed, and the roofer has yet to go out to the house and see the water damage first hand, let alone return the myriad of messages and emails asking when he can get out there and fix the roof.
I guess my question is where do we go from here? Although the insurance company compensated my wife for the intial repairs, she was the one who wrote the check to the roofer. Are we better off just saying the heck with him and hiring another roofer to repair the damage (an option neither one of us is excited about), or do we possibly move this to small claims court, or are there other options for roofing washinton dc. Honestly, I haven't had much difficulty with contractors before, either personally or through work, so I'm not sure of the next steps that we should be taking. Any advice would be greatly appreciated.
FWIW, my wife's house is in Wisconsin - in case different state laws may apply.
About a year ago, the other owner of the duplex was getting their roof redone (as was most of the neighborhood) due to hail damage. Since it didn't seem to make sense to only do half the roof, the other owner gave the contractor my wifes contact info and she (my wife) decided it made sense to go ahead and have the roof done, paid for by insurance. The renters were living in the house at that time.
After the winter months, the renters called noticing water damage on the outside wall of the bedroom. It was only in a few places along the wall, but it was noticeable. No other water damage was evident anywhere else along the outside wall of the house. After talking about it, we thought it was probably an ice dam issue that caused water backing up - as she never had problems there with the old roof. We contacted the annandale roofing about the damage in May, and he said he would come out there and repair the roof at no cost to her and - in his words - "make it right".
We tried to arrange it so he could get out there and see the damage himself, but he never contacted the renter so he could go inside to look at the damage. The renter tried on several occasions to contact him with no results. After that my wife tried calling him - leaving him messages, and also emailing him and his website and never got any response. So here we are, almost a year since the work was intially performed, and the roofer has yet to go out to the house and see the water damage first hand, let alone return the myriad of messages and emails asking when he can get out there and fix the roof.
I guess my question is where do we go from here? Although the insurance company compensated my wife for the intial repairs, she was the one who wrote the check to the roofer. Are we better off just saying the heck with him and hiring another roofer to repair the damage (an option neither one of us is excited about), or do we possibly move this to small claims court, or are there other options for roofing washinton dc. Honestly, I haven't had much difficulty with contractors before, either personally or through work, so I'm not sure of the next steps that we should be taking. Any advice would be greatly appreciated.
FWIW, my wife's house is in Wisconsin - in case different state laws may apply.
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