Navien NR-240A-NG rattling / knocking sound from internal recirc. pump

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rlavs

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Hi All,

I have a Navien NR-240A-NG installed by previous owner in 2013. We recently had issues with the water going from hot to luke-warm within a minute of turning it on.

Replacing the internal check valve near the pump fixed the issue, and for the past ~2 weeks all has been fine.

Last 2 days however, we've heard a knocking / rattling sound from upstairs and tracked it down to the water heater. The sound is coming from the pump area I worked on when replacing the check valve. Also, occasionally the hot water issue from before has returned.

Has anyone heard a sound like this before? Unsure if the pump is dying and it is coincidence, or if I need to dismantle and look at the check valve again...

Here's a link to a video with the sound in it.

Thank you!
 
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