Jadnashua
Retired Defense Industry Engineer xxx
I've had a tub/shower door assembly on order from Kohler for about three months now. I knew when I ordered it that it was not in stock at the factory, but the factory's anticipated delivery date now has been postponed three times, each time 3-4 weeks. Very annoying. I could have gone with a custom set of doors (any that I liked were 3x more or greater, though), but decided I liked and could live with the semi-custom Kohler door.
Is this normal for them? Now, if it was a Japanese company, they could tell you not only when they could supply it, but probably the day and hour it would be built.
Is this normal for them? Now, if it was a Japanese company, they could tell you not only when they could supply it, but probably the day and hour it would be built.