annie121leal
New Member
Hi we need help. The water on the toilet when you flush won't go down... We thought it could be the toilet so we bought and replaced it with toto drake 2. But after installing it does the same thing the water just stays in the bowl and won't go down. When we took te old toilet off it doesn't seem clogged. We bought a snake and snaked it down about 25 feet my husband thinks he might have dislodged something and then the snake went further down 50 feet. He reinstalled the drake toilet and still the same problem.. We don't know what else to try.. If the snake goes all the way to 50 feet wouldn't that be enough to hold a gallon of water down? Is it the toilet that is defective? We read about something online about vent problems but could not really understand how that works or how we can fix that. Should we already hire a plumber? Thanks
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