BJH
New Member
My plumber is installing a Hansgrohe 04076000 Allegro E Single Handle Pull-Out Kitchen Faucet. I had a previous Hansgrohe and it worked fine but on this one it is difficult to pull the hose out and it doesn't retract on its own--I have to use 2 hands to stuff it back! The weight is already at the bottom of the loop and it isn't catching on anything else. The plumber says that the faucet has a plastic piece at the bottom (underneath the sink) that is channeling the hose and that it could be the hose design. He said it's the first time he's ever seen this. He might be able to remove the plastic... does anyone know if this is what is causing the problem and if removing it might fix it?
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