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View Full Version : TOTO Promenade toilet review and comments



Zenman
03-08-2008, 10:18 AM
My wife and I just looked at Toto toilets at a local showroom and like the style of the Toto Promenade. However after reading some reviews, I see that there are better choices. When I spoke with the salesman he told me that the Toto Promenade would be coming out with new interal parts. Does any one have any more info on this - When? Which flushing system? Any info would be appreciated.

If not the Toto Promenade, which one would be a good choice? Both style and function are equally important. As for style we are looking for something that would fit in an american bungalow (circa 1930's). The walls have 3x6 subway tile and the floor has small hex tiles.

Thanks!



The new TOTO Promenade with either G-Max or Eco tanks.
Comes in regular bowl or elongated.
Comfort height, without Sanagloss or with Sanagloss.
Performance similar to the Drake

Terry
03-08-2008, 11:14 AM
http://www.terrylove.com/wc/toto/mercer_lid_down.jpg
TOTO Mercer

The new Promenade comes with with G-Max.
CST423
CST424
Performance similar to the Drake,

The Toto Mercer pictured above, has the G-Max flush, set in an old home in Seattle.

casper
03-08-2008, 11:27 AM
Check out the Toto Dartmouth - it's a G-Max flush and has a classic look with a ridge around the tank top and a porcelain handle like the Mercer. We have several and love them.

Zenman
03-08-2008, 12:53 PM
Yes these are handsome toilets, and since they both have the G-Max flushing system, I assume that they will function superbly. I did get a little more info from the local salesman. He said that in the 3rd quarter of this year (July 2008?) the Promenade will get a new flushing system, but I still don't know which one. Of course me and the Mrs can't wait that long. The Mercer does look very "period", and the tile work in that photo is very similar to mine. And the Dartmouth looks like it would match the existing bathroom as well. Thanks for your help.

http://www.terrylove.com/wc/toto/mercer_lid_down.jpg http://www.terrylove.com/wc/toto/dartmouth_pedestal.jpg

Gary Swart
03-08-2008, 05:23 PM
I installed a Dartmouth last fall and it is excellent. Only an occasional streak, and that is easily brushed away.

Terry
04-10-2009, 05:23 PM
TOTO remade the Promenade toilet line, now offering E-Max and G-Max flushing.

They are comfort height bowls, 16-1/8"
In either round or elongated.
1.6 gallon or 1.28
They also have some models with Sanagloss.

http://www.terrylove.com/wc/toto/cst424ef_main.jpg

Reader Review
04-10-2009, 05:23 PM
Hi Terry,
Just wanted to thank you for your advice on Toto toilets. I recently purchased and installed a Toto Eco Promenade with G-Max technology and am amazed at the flushing power of a 1.28 gal eco toilet. Living in Canada I was unable to purchase from you put your advice was very welcome. I had heard so many complaints about low flush toilets that I was very apprehensive until I read your web page.

Thanks again for very good advice.

George,
Toronto, Canada

http://www.terrylove.com/forums/attachment.php?attachmentid=5886&stc=1&d=1228524333

ddegentesh
07-01-2009, 06:32 AM
I'm in the same position as the first poster, but now 16 months later.

I see that the EcoPromenade (CST424EF) only received a 400 MaP rating, and the "regular" Promenade (CST424SF) has still not been tested (as of 5/2009).

Any new field evidence to report?

Terry, thanks for hosting a great, informative, useful site.

Terry
07-01-2009, 08:54 AM
The 424 Promenade toilets have been working fine.
It now has the same good trapway that the Drake has.

kmazzotta
12-13-2009, 05:44 AM
Anyone have any experience with the Toto Promenade toilet?
Lots of positive reviews for Toto products, but can we assume for all Totos?
Thanks..

Gary Swart
12-13-2009, 09:08 PM
One of the really strong points about Toto toilets is they all perform very well. So, just find the model that seems to suit you and seems right for your home.

J Tony
12-23-2009, 10:23 PM
I have 2 brand new ones and I think my wife would take the old Mansfields back. These things have a low and varying bowl water level and just don't seem to have enough water to stay clean. Can anyone suggest how to improve this?

Terry
12-23-2009, 10:36 PM
Make sure the refill tube is putting water into the overflow tube.
This is what refills the bowl.

If the toilets are back to back, then the flush may skip across a fixture cross and force water up and then out of the bowl next door.

single_digit
03-08-2010, 11:11 AM
I am considering purchasing a Toto Promenade . Just curious, but why isn't the Promenade in the list on this site? After searching some of the forum threads it looks to be comparable to the Drake in most regards.
I am curious if any of you had an opinion regarding the EF (the eco 1.28 gal) version? Am I going to regret it if I go this route? - More clogs? -Low bowl levels leading to poor bowl rinse and increased cleaning?
It sounds like most of you favor the Sanagloss finish. Anybody care to convince me it's not worth $50 more? I'm cheap!

Lastly, does anybody know anything about the Mirabelle Boca Raton. It's a retro-styled curvey toilet. There seems to be zero info on the web about it... It's a bit pricey for me, but I like the look of it better than the Promenade for our Vintage-ish bathroom.

Terry
03-08-2010, 02:51 PM
I've been meaing to add the Promenade to the list.
They dramaticlly changed the specs, and now it's very much like the Drake.

If you can get Sanagloss, get it.
That's a major feature you won't want to miss.
Either tank will be fine, the 1.6 tank will have a cleaner bowl.

single_digit
03-09-2010, 07:05 AM
What is the story with the Promenade's flush lever? I have seen some pics that show it on the front, but most show it on the side of the tank. Is the front flusher the old model? Can I get the newer Promenade with a front lever? My wife is concerned about using the lever on the side. Can anyone comment on this? Does it flush by pulling up and toward you?

http://www.terrylove.com/forums/attachment.php?attachmentid=5886&stc=1&d=1228524333

jadnashua
03-09-2010, 09:37 AM
Personally, I'd rather have the flush lever on the side. It's still obvious, but it's out of the way. It flushes by pushing down on the lever.

Gary Swart
03-09-2010, 11:22 AM
You're worrying over nothing. Both my Dartmouth and Drake have a side mounted flush handle and it took no time at all to become accustomed to it. The Dartmount requires a forward pull whereas the Drake is a downward push. It really should not be a concern. As jadnashua pointed out, it's out of the way.

single_digit
03-09-2010, 11:35 AM
You're worrying over nothing. Both my Dartmouth and Drake have a side mounted flush handle and it took no time at all to become accustomed to it. The Dartmount requires a forward pull whereas the Drake is a downward push. It really should not be a concern. As jadnashua pointed out, it's out of the way.
Well to be fair, it's my wife who is worrying ;), but thanks for clearing it up. I just found a showroom in town that has a bunch of toilets so I think we are going to go check them out. :)
So I take it the front flush handle is the old model then?
Just out of curiosity, would any of you go with the Caroma over the Promenade? It's a bit cheaper, but it sounds like it requires some "behavior modification"...
Oh and Terry, thanks for merging this, I had read the other thread, but I guess it does make sense to put my question here.

Terry
03-09-2010, 11:49 AM
I'm having fewer problems with the Toto then with the Caroma.
The bowl will stay cleaner then on the Caroma,
Whereas the Toto can be gotten in the Sanagloss, which is very nice, the Caroma glaze has always been pretty soft.

There are those with medical conditions that require a large trapway Caroma.
Lucky for me, I'm in the 99 percentile that gets by real well with the Toto.

I had one customer that very badly wanted the Caroma.
We brought it out, but the bowl was so long, that the door hit.
We installed it upstairs for him, in a bigger bathroom, and installed a round Toto Drake in his powder bath.
From that point onwards, he stared buying more Toto toilets.
They flush is more subltle on the Drake, and the bowl stays a bit cleaner.

jjmoon
03-18-2010, 08:47 AM
I thought it was best to have an insulated tank.
I inquired about this model at a plumbing store and the tank is not insulated.
Is that a problem in humid weather?

Gary Swart
03-18-2010, 09:54 AM
Low flow toilets use water in a different way than the older full flow models. Only about 1/2 of the tank is used per flush. This means the incoming cold water is tempered by the remaining water and thus there is little or no problem with condensation.

RonB-Chicago
03-28-2010, 07:51 PM
I've got a tank height problem. We want a round bowl with universal (high) height, and have G-Max flush. The Promenade ALMOST fits the bill except the overall tank height. I know Toto sells each tank and bowl individually. I'm hoping possibly someone would know if the basic tank & bowl alignments for some of their G-Max toilets are the same, BUT I CAN'T FIND OUT. Does anyone know if there is another tank (like maybe the G-Max Drake tank) that will fit on the Promenade bowl? Then I can order each item separately.
Thanks.
RonB-Chicago

Terry
12-19-2013, 09:34 AM
http://www.terrylove.com/images/promenade_green.jpg

CST724 Promenade
Can be had with two different tanks, The S 1.60 gallon and the E 1.28 gallon.
Four different bowls.
C423E round comfort height
C423EG round comfort height with Sanagloss
C424E elongated comfort height
C424EG elongated comfrot height with Sanagloss

wjcandee
12-19-2013, 12:41 PM
CST724 Promenade
Can be had with two different tanks, The S 1.60 gallon and the E 1.28 gallon.
Four different bowls.
C423E round comfort height
C423EG round comfort height with Sanagloss
C424E elongated comfort height
C424EG elongated comfrot height with Sanagloss

For folks looking at this toilet, it used to be CST724 as the bowl/tank combination, but no longer. Toto has now redone the model numbers on the "new" versions.

Terry has the correct bowl numbers above, but here are the TOILET numbers if you want to order the whole toilet (i.e the bowl and tank). Forget about CST724; it will show as "discontinued". The "new" 2-piece toilet numbers are:

CST423EF 1.28gpf tank, round universal height bowl
CST423EFG 1.28 gpf tank, round universal height bowl with Sanagloss
CST424EF 1.28gpf tank, elongated universal height bowl
CST424EFG 1.28gpf tank, elongated universal height bowl with Sanagloss

For the 1.6gpf tank, just change the "E" in my numbers above to an "S".