Water still not conditioned

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Khmchitown

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I put a new Fleck 5600 head on my tank, rebedded it with new resin, and added new salt in the brine tank. I ran through all the cycles to confirm water was flowing in and out of both tanks (even put a flashlight behind the resin tank to see the resin moving during backwash). Yet after a number of days and regenerations, the water is still hard. Any advice?
 

Bannerman

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Suggest disconnecting the drain line at the control valve, and temporarily replace with a short section of clean tubing directed into a bucket.

Advance the controller to 'Draw' and taste the water that exits out from the drain line. The water should not taste salty for several minutes whereas if the water tastes salty almost immediately, that will be an indicator of a defective seal where the riser tube is inserted into the bottom of the control valve.
 

Khmchitown

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Suggest disconnecting the drain line at the control valve, and temporarily replace with a short section of clean tubing directed into a bucket.

Advance the controller to 'Draw' and taste the water that exits out from the drain line. The water should not taste salty for several minutes whereas if the water tastes salty almost immediately, that will be an indicator of a defective seal where the riser tube is inserted into the bottom of the control valve.
Bannerman, I assume you meant the Brine draw stage. I did and no Salty taste. Could it still be possible there is poor seal causing the issue? I wanted to confirm before I removed the control head to inspect.
 
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