TOTO Toilet Not Level - Floor Level - Huh?

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Beerski

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Hi,
Just dropped in our new TOTO toilet in for a dry run.
1) Floor is perfectly level on all sides, but toilet is not when in position. This is quite obvious when the tank is on. (Don't remember this being a problem with last 30 year old toilet.)

2) The flange (which sits on the tile) is out of level on the backside, but I raised the toilet a full 3/8" as a test for ensure it was not sitting to the flange.. Same deal...not square. Toilet measures square. I prefer not to have to replace the flange, if don't have to. I really don't think that is the issue.

3) I can the toilet level it with a ~1/4" shim on the left side. Toilet does not rock . Looks like azz, but not sure what else to do. Is this a 1/4" too high to shim? Will that cause a drainage issue?

4) Other ideas?

Thanks,
Beerski
 

Reach4

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What is not level? top of the tank, or top of the bowl rim? Both the same amount?
I presume you are placing a level across the toilet.

Which way is it not level: left-right or fore-aft?

How out of level is it? In other words, how much do you lift one end of the level to center the bubble?
 

Beerski

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What is not level? top of the tank, or top of the bowl rim? Both the same amount?
I presume you are placing a level across the toilet.

Which way is it not level: left-right or fore-aft?

How out of level is it? In other words, how much do you lift one end of the level to center the bubble?
Thanks for responding.
I am using a good 3-foot level. Floor is absolutely level. Toilet base and tank is out of level left to right. Off by a full bubble. I can level by adding two 1/4" shims to left side. Toilet does not wobble at that point. Looks bad, but not sure what else to do. Is that too much shim? Will that cause a drainage issue? As a note, the flange sits a full 1/2" above the tile floor. See notes above.
 

Beerski

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Thanks for responding.
I am using a good 3-foot level. Floor is absolutely level. Toilet base and tank is out of level left to right. Off by a full bubble. I can level by adding two 1/4" shims to left side. Toilet does not wobble at that point. Looks bad, but not sure what else to do. Is that too much shim? Will that cause a drainage issue? As a note, the flange sits a full 1/2" above the tile floor. See notes above.
Top of the flange, I meant.
 

Reach4

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You started with 1/4 inch shim being enough. Then in #3 you went to two 1/4 inch shims. I don't think two 1/4 inch of shims not on top of each other would bad, and may not be noticeable. You are not saying that they actually need to stack up to 1/2 inch, are you? You are caulking around the base with acrylic caulk anyway.

I am not a plumber.
 

Beerski

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You started with 1/4 inch shim being enough. Then in #3 you went to two 1/4 inch shims. I don't think two 1/4 inch of shims not on top of each other would bad, and may not be noticeable. You are not saying that they actually need to stack up to 1/2 inch, are you? You are caulking around the base with acrylic caulk anyway.

I am not a plumber.
Just one 1/4" shim front and one 1/4" shim in the back.
 

Reach4

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Just one 1/4" shim front and one 1/4" shim in the back.

If your shims don't have contrasting colors or stick out (you cut them to length), clear Polyseamseal would probably make this not noticeable. If you use a while or colored caulk, you can be confident it will not be noticeable. Since I am not experienced applying caulk nicely, I used masking tape to set the borders.
 

Beerski

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If your shims don't have contrasting colors or stick out (you cut them to length), clear Polyseamseal would probably make this not noticeable. If you use a while or colored caulk, you can be confident it will not be noticeable. Since I am not experienced applying caulk nicely, I used masking tape to set the borders.
Yeah, I will figure it out. Using colored caulk. Toilet in place. Nice and level. Time to whip out the caulking gun. Thanks for your support!!!
 
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