Moen 3940 (Monticello) shower head Disassembly

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Pete_M

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Hi all,
I am trying to disassemble a Moen Monticello 3940 shower head (knob on side for variable stream) and I can't figure out how to do it.
Anybody has any advice how it is done?

PS I have already contacted Moen and although they offered a new shower head (a different model) they are dancing around in providing advice on how to disassemble the 3940.

Thanks
Pete
 

Tuttles Revenge

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I can't find any information on that part specifially. Just see it as a component part of a whole shower kit. Found one on Ebay.. used. Seems that maybe the white plastic part that holds the rotational ball may be a threaded nut. Maybe it screws in or out to loosed the ball?

Just guessing tho.

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Pete_M

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Should I assume all you professional plumbers are too busy, no one was curious to tear down this shower head, or nobody was smart enough to figure out how it is disassembled??
 

Pete_M

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I can't find any information on that part specifially. Just see it as a component part of a whole shower kit. Found one on Ebay.. used. Seems that maybe the white plastic part that holds the rotational ball may be a threaded nut. Maybe it screws in or out to loosed the ball?

Just guessing tho.

View attachment 90357
The eBay path is my last option to find a used one, cut it in half and figure out how it is put together. The question is how the side rotating button comes out. When the side knob is out the rest is disassembled by pushing from the neck side.
 

Tuttles Revenge

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Should I assume all you professional plumbers are too busy, no one was curious to tear down this shower head, or nobody was smart enough to figure out how it is disassembled??
You are the only person who has that showerhead to fool around with, did you think that every plumber on these forums would have one laying around and then go out on a knights errand to reverse engineer it?

We are also smart enough not to waste time attempting to fix a showerhead which Moen offered to replace. I bill out at hundreds of dollars per hour, no customer of mine would even think of asking me to spend my time and their money repairing a 20yr old out of date showerhead.

Messing around with an old showerhead is a labor of love.. good luck.
 

Pete_M

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You are the only person who has that showerhead to fool around with, did you think that every plumber on these forums would have one laying around and then go out on a knights errand to reverse engineer it?

We are also smart enough not to waste time attempting to fix a showerhead which Moen offered to replace. I bill out at hundreds of dollars per hour, no customer of mine would even think of asking me to spend my time and their money repairing a 20yr old out of date showerhead.

Messing around with an old showerhead is a labor of love.. good luck.
Good for you that you have customers who never clean the shower heads and pay you hundreds of dollars / hour to replace the shower heads in their homes. Not the kind of plumber that I would ever call in my lifetime.
 
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