Kingston brass kb36330PX Tub spout dribbling

[Kevinjm4]

Installed the valve over the weekend and no leaks when pressurized. However when the diverter valve is turned to both off and shower there is a steady dribble coming out of tub spout. And obviously when turned to tub it runs.

I took it all apart as far as I can tell nothing is missing or damaged. I called them they just offered to replace it but supposedly technical support will be calling me back.

Kingston brass kb36330PX

I used 1/2” copper for tub and shower ports. PEX supply.

I realize in photos the system is capped. The issue is happening when the shower and tub are not capped and I’m just testing the system

Any help appreciated.

 

[Jeff H Young]

yep replace it . whether the entire valve or the innards for the diverter . now before proceeding.

 

[Sponsor]

 

[Kevinjm4]

yep replace it . whether the entire valve or the innards for the diverter . now before proceeding.

Does this explain my “problem”?

 

[John Gayewski]

I don't know what you're referring to. Why does this explain your problem? Unless they are saying there's a tolerable amount of dribble.

 

[Kevinjm4]

I don't know what you're referring to. Why does this explain your problem? Unless they are saying there's a tolerable amount of dribble.

when the diverter valve is turned to both off and shower there is a steady dribble coming out of tub spout. And obviously when turned to tub it runs

The dribbling (slow but steady flow) never stops. I’m wondering if what it says on the box is what’s going on and there actually isn’t a problem. In other words: if this is normal. a steady dribbling of water

 

[Terry]

The shower valve will turn off, or at least it should.
The diverter to the shower allows water to be pushed upward to the shower head.
When you're done showering, it may take 35 minutes for the riser to the shower head to completely drain down. But then it should stop, completely.

 

[John Gayewski]

when the diverter valve is turned to both off and shower there is a steady dribble coming out of tub spout. And obviously when turned to tub it runs

The dribbling (slow but steady flow) never stops. I’m wondering if what it says on the box is what’s going on and there actually isn’t a problem. In other words: if this is normal. a steady dribbling of water

I think most manufacturers consider a small dribble normal. I seem to remember one manufacturer referring to a stream up to the width of a pencil being considered normal. But that couple be a faise memory. You'll want to check with them.

 

[Jeff H Young]

The label says water should come out spout even when diverted to the shower head so I guess its good normal a diverter tub spout drips while shower is on as well .

 

[Kevinjm4]

The label says water should come out spout even when diverted to the shower head so i guess its good normal a diverter tub spout drips while shower is on as well .

Yes where it says “the water flow will not shut off completely from the spout per code requirements” is what I meant to highlight in sharing the disclaimer on the side of the box. I mean, maybe I never noticed this while the shower was on in my entire life, that’s fine if it has to be that way but if I have the valve turned to the off position, and water dribbles continuously, that’s a problem in my opinion.

Technically the disclaimer doesn’t specify if the water will dribble constantly in off mode or shower mode or both, it just says water will drip continuously, albeit in the same sentence as when it was talking about the shower head so maybe that’s a clue? I can give them a call but honestly they haven’t been able to help and the “higher ups” won’t return my calls.

At any rate, Terry says a shower riser can drain for 30 minutes but I remember on most if not all tubs to my memory at leastyou can just open the tub spout and it drains the water from the shower. Or is that only on the tub spouts that come with the plug built into the spout itself? See attached photo

 

[Kevinjm4]

The shower valve will turn off, or at least it should.
The diverter to the shower allows water to be pushed upward to the shower head.
When you're done showering, it may take 35 minutes for the riser to the shower head to completely drain down. But then it should stop, completely.

Hmm. Terry, is there not a way to just release the water out of the riser on this particular style of shower valve? If water has to drip while shower is on that’s fine but if when it’s in the off position it drips continuously I’m not sure that seems right - I know what you were saying about it draining for 30 min. and that makes sense, but the disclaimer on the box seems to say the water never stops dribbling from the tub spout, no matter where the valve is turned. However it could just be worded poorly or inadequately for what it’s trying to communicate.

So, do the tub spouts with the plug built into them allow for you to drain all the water from the riser? See attached photo. I seem to remember this being the case in most bathtubs I’ve ever been in but when things become second nature you don’t really think about it all that much...

 

[ArayT]

As others said it should drain in the off position but should not leak. The warning about installing a hand-shower is because it will not allow the trapped water to drain, like placing your finger over the end of a straw.