abrams_bridge

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My shower valve looks like this (pic attached). I *think* it's American Standard Colony Trim. The house was built in 1971. I have a drip at the shower head. I tried installing an inline valve just behind the showerhead (as a temporary fix just to stop the dripping sound), and that caused the valve handle to start to leak. I want to replace the valve/stem (or at least some parts) to stop the drips. The part in the pic -- I'm not sure what it's called, maybe the gland or bushing(?) (please see the arrow I've added in the pic) -- will not turn.

Do I need this bushing to turn in order to remove the valve? Or do I leave the bushing alone and use a tub wrench on the body further into the wall.

I tried using a regular wrench on the bushing/gland and I beat it up a little. I later learned there is a "socket" that custom fits the turning faces at the tip of it (pic attached). I bought one and it does not fit (either b/c I beat it up or there might be an issue with the socket (from China via Amazon) -- the shape of the opening on the one I received looks a little flawed to me (the flat face is not really flat).

Any advice on how I can get this thing to turn?

Thank you!
 

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