How is toto drake quality control?

[xboxhaxorz]

Looking at getting about 6 drake toilets MS776124CEG#01
They will be delivered in San Diego and i will hire a cross border moving to bring it over the border to Mexico

I have come across a few posts of people showing issues

Thread 'Toto Drake C776 Trap not glazed?'

Aug 19, 2025

I've installed several of these in the 10 inch rough in version along with a 12 inch that were Made in Vietnam and they all had fully glazed traps.

I just picked one up from my local plumbing supply house, 12 inch rough in. No glaze in the trap and it appears to have a small crack in it. Made in Mexico.

• index1489
• Replies: 2
• Forum: Toilet Forum discussions

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Thread 'Drake 776 tanks crooked'

Apr 15, 2024

Hello, I am a very capable homeowner/diy'er and recently (based on a lot of great info from this forum) purchased and installed 3 toto drake cst776csfg’s. Two of the three tanks are significantly out of level, even though the bases are level. This is after adjusting per manual just until all 3 points of contact touch. One of the toilets being out of level is a problem aesthetically and I am wondering if I can insert a clear plastic shim at one point of contact. I contacted tech support and they wouldn’t give me any advice other than to return to Lowe's, but the toilets are already...

• ekbrewer
• Replies: 3
• Forum: Toilet Forum discussions

So my concern is they arrive in Mexico and some have issues and then its a hassle to get them, i could ask the delivery company to inspect them but they probably wont and if they do probably wont guarantee that they didnt miss anything

I have been looking for them in Mexico and its more difficult to find and the price $200 more

 

[Breplum]

I just decided to use the Toto Entrada instead of the Drake. The new Drake tank is just ugly and square. I am not particularly fond of the Entrada tank but it is so small, when the seat lid is up, you don't notice it at all. It flushes 1,000 grams MaP score, just as good as the Drake and a lot more affordable. It has an easily replaceable flapper. On the current Drake models they use the flush tower, and I just don't like them.

 

[Sponsor]

 

[Master Plumber Mark]

they are pretty good toilets... never had an issue with them...... I would be more worried about getting them shipped down to Mexico and the rough handling that will probable happen..... get them insured for damages

 

[Master Plumber Mark]

they are pretty good toilets...

 

[KlamathFallsPlumbing]

With six units going across the border, the smart move is to unbox and inspect every toilet while you're still in San Diego - check the trap glaze, tank-to-bowl alignment, and porcelain finish before the mover loads them. The Drakes themselves have a solid track record, but catching a defect before the border crossing saves you the real headache. Keep the boxes and receipts until each one is installed and flushing properly.