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I bought a whole house carbon filter about 4 years ago and recently I noticed hairline cracks in the neck where the valve screws in and water was slowly leaking out. I contacted the website where I ordered the tank and they had a new one sent out promptly. But I noticed on the new tank there are...

Hi all, Bought a house with this system installed and it has not been softening lately. Isolated it to the brine draw step, which is not working properly. I tested the line everwhere past the valve and did the "suck test" and I believe there are no issues with the line, float valve, or any...

Hi all, I am having a small issue. The back of my 5810 SXT has a sticker that says the BLFC is .125 but the valve came programmed to .5 gpm. I contacted the company I ordered from and they said it's actually a .25 gpm system based on the picture I sent them (attached). I have googled my eyes out...

Hi All, I recently purchased and installed a 32K 10% crosslink resin water softener with a Fleck 2510 SXT valve. My calculations led me to the 32K capacity: 9 grains hardness, 3 people, 2 bathrooms, and about 2,500 gallons per month usage. The install was simple and I immediately had soft...