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Update: I dried out some resin and ot appears round nd slippery. So it seems at least normlly intact. By my extimate the .7cf would fil the lower tanks, and ive read some posts of other similar model Kinetico's calling for a full bed. So that must be what im seeing. I put the whole unit...

Took the quad tanks apart. Lower larger tank was full (complety full) of softener resin, and the smaller upper had tank has maybe only 1/3 full of Macrolite (Kinetico's filter media-small pebble like gravel). While everytjing looked good, including the tubes and basket filters, im concerned...

Thanks Charlie....I have heard of Rescare and once I figure out what/what I"m going to give it a try. I opened the top of one of the quad's, and inadvertently lifted the tube..So I am going to empty this side of the unit (2 chambers) while saving whats in there for possible reuse. We had super...

Thanks Ditto....as part of the Home purchase inspection process we paid for a complete well inspection, quality and quantity tests. I will have to post somehow, tomorrow. The water tested very good, so I'm inclined to keep the media the same. Tonight I slid the unit back, took off the top...

Hi, Just joined. Did some searching. Didnt really see this symptom. Background: been in a new to us home in Plympton Ma for 2 weeks, and went without water immediately while someone was in shower. Prior pressure was great. Like a switch really. Called around to get info on what gear I have...