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Interesting the senior guy at enpress said this. You are able to put gravel onto the plate. For fine mesh resin we actually suggest to use an inch of gravel. The slots in the Vortech® plate are 0.01” which relates to approximately 254 microns. So I guess maybe it's fine to leave it. Didn't...

I guess if there is ever a plate issue, sediment and carbon block should catch most of it before it goes further? Will it send all that gravel and resin down the 3/4 pipe if something happens. I read some people having issues with Vortech where plates cracked. Should I add another mesh screen...

Getting different opinions. Distributor told me that fine mesh resin like SST resin technically requires a bit of gravel 4.5LBS as per enpress spec sheet on vortech and they have been doing it like that since Vortech came out with no issues. But when I talked to enpress they are saying gravel is...

Also vortech said that if media is super fine mesh then 1 inch of gravel can be added. Wondering if we should still empty it because when bottom plate spins (I don't know if it does) maybe it can damage or crack it?

Thanks. I guess gravel can damage that bottom screen since it's spinning when working inside? Also if we shop vac and remove everything and then re add new SST resin it should be good right?

We purchased new softener with Vortech Tank Upgrade and SST resin few days ago. Someone who work at company which sold equipment seems clueless and suggested to put gravel (4.5LBS) before SST resin material. Can this screw up the Vortech basket at bottom and crack it? We only ran the softener...

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