Homeowner43
New Member
Toilet: Kohler San Raphael
Manufactured date stamp: 11/7/02
I am really struggling with this toilet. Purchased a home that has these toilets installed throughout. No issues except one toilet in a guest bathroom. About a month after living in the home, I noticed water on the tile floor coming from the base of the toilet. Assumed it needed a new wax ring. The toilet has now been pulled, inspected, and reinstalled by myself (2x), my father (1x), and a plumber (1x). The flange is approximately 1/4" below the tile floor. We have tried various wax rings, replaced the hardware, still leaking.
Leak does not appear to be coming from between or around the wax rings. The leak appears to be coming from the back of the toilet itself, underneath, between the base of the toilet and the tile floor. We can verify this as the water is dripping onto the tile, not anywhere near the flange. Flange is dry. We can't imagine it's coming from the manufacturing hole at the back of the toilet because this is not an opening to water. Is it possible for there to be a crack somewhere inside the toilet itself? We have tried a dye test in the tank - no leaks. That means the leak must be coming from the bowl. We inspected it visually and cannot find any cracks and it is not leaking from the tank (this is a one piece toilet). No one can figure out why this toilet continues to have a slow leak onto the floor. The toilet leaks when not in use but is absolutely exacerbated by flushing. Any ideas? This is an expensive toilet and I hate to just dump it but I am truly running out of patience. I tried uploading pictures but the website kicks them back.
Manufactured date stamp: 11/7/02
I am really struggling with this toilet. Purchased a home that has these toilets installed throughout. No issues except one toilet in a guest bathroom. About a month after living in the home, I noticed water on the tile floor coming from the base of the toilet. Assumed it needed a new wax ring. The toilet has now been pulled, inspected, and reinstalled by myself (2x), my father (1x), and a plumber (1x). The flange is approximately 1/4" below the tile floor. We have tried various wax rings, replaced the hardware, still leaking.
Leak does not appear to be coming from between or around the wax rings. The leak appears to be coming from the back of the toilet itself, underneath, between the base of the toilet and the tile floor. We can verify this as the water is dripping onto the tile, not anywhere near the flange. Flange is dry. We can't imagine it's coming from the manufacturing hole at the back of the toilet because this is not an opening to water. Is it possible for there to be a crack somewhere inside the toilet itself? We have tried a dye test in the tank - no leaks. That means the leak must be coming from the bowl. We inspected it visually and cannot find any cracks and it is not leaking from the tank (this is a one piece toilet). No one can figure out why this toilet continues to have a slow leak onto the floor. The toilet leaks when not in use but is absolutely exacerbated by flushing. Any ideas? This is an expensive toilet and I hate to just dump it but I am truly running out of patience. I tried uploading pictures but the website kicks them back.