|Posted by hj on June 18, 2004 at 15:47:51:|
|In response to Re: hair line cracks in new tub|
Amerian Standard will split the install cost when pigs fly over the Empire State Building.
: : :Have you tried to directly contact American Standard? Maybe they have a technology to fix it.
: : Unfortunatley, everyone will probably try to bail out on a "material only" warranty, no labor. That's why if there is any possibility of a suitable repair, it should be investigated.
: Jimbo, as a contractor I know like all other contractors manufacturers like A. O. SMITH are prone to failure.
: So to make up for their short comings of these folks most contractors have to figure in a fudge factor.
: AO Smith sold my supplier who then sold me a new 76 gallon H/W heater that was a "leaker" from the giddy yup.
: After weeks of arguing these slobs offered my a lousy $125.00 Which by the way doesn't even come close to my hourly rate.
: Instead I went with Bradford white a real reputable company.
: Any contractor knows his reputation is only as good as his/her last job.
: Do the job right for someone they tell three people DO IT Wrong and they tell everyone.
: BUT what happens if a product is defectivew WHO EATS THE TIME?
: I am sure the contractor is going to do the honorable thing and replace the tub no matter what it takes to make the account a happy camper AND Americast I am sure will want to do the right thing and split the recall cost with the contractor UNLIKE AO Smith
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