You will observe that these free advice web pages work!
American Standard is well aware of the design, and also painfully aware of the threat from competition from other companies that manufacture cheap products, and so they have to sell a lesser expensive product, simply to stay competitive. I bet they would love to hear what you have to say about the Orange County Calif program!
: A few weeks ago the Orange County, California water district offered a
: toilet replacement program through a local home improvement store. The
: toilet being used for the swap-out was an American Standard "Plebe". I
: replaced my two thirty year-old (by chance same model name) toilets with
: the new ones.
: Let me tell you, what a piece of junk these models were. One was
: obviously defective because it would clog about one in five flushes with
: minimal debris. The other clogged with about one in thirty flushes with
: substantial debris.
: I was able to convince the home improvement store to allow me to upgrade
: to the American Standard "Cadet" and pay the difference between the two
: models. What a difference between performance of the two models. I have
: tested the "Cadet" with heavy loads and have yet to have it clog.
: I don't understand how a reputable company like American Standard could
: put out such a bad new version of the "Plebe" like they did. Just by
: looking at it, one can see it is a poor design. The bottom of the basin
: is a round center drain that must take an immediate ninety degree angle
: turn with little or no jet force to direct the debris. It seems that if
: the exit is filled with debris such as wet toilet paper, it acts as a
: wedge, not allowing anything to pass.
: I hope this information may be helpful to you and your site visitors,