Toto Ultimate Seat is scratched
Posted by Patty on July 26, 2001 at 19:05:51:
Hello. Our new Toto Ultimate toilet was installed yesterday. I noticed that there are several scratches on the soft-close seat. I am not sure if these scratches were there when it was taken out of the box or if it happened while the men were working in our newly remodeled bathroom. I am not sure what to do at this point. The toilet has not been used yet. Should I return the seat to our local store where it was purchased or should I mention it to the men who were working in the bathroom? Or perhaps you could recommend a way in which these scratches can be removed. It is a nice toilet and I appreciate the advise I received on this website, while I was deciding which brand to purchase. Thank you.


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