Hello
We just had our bathroom renovated and the plumber installed a new American Standard " cadet model 1675 " tub and shower set. When you turn on the tap to fill the tub some water runs out of the shower head even though the diverter is down. I called American Standard and they said that the distance from the center of the valve body to the center of the shower arm connection has to be a minimum 48 inches and even though it does not say that in the instructions that it is common plumber knowledge. Can somebody help me out here please? The water pressure isn't too high and the plumber says the valve body isn't installed upside down. I don't think they tested their installation and now the drywalling and tile is all complete and we have this problem. The contractor just came back last night and tore out the tile and drywall from around the manifold and thinks the issue is that the plumber has 3 elbows going to the diverter spout. Any other opinions? They also used some type of flex plastic pipe for all the connections to the manifold and at the lowest elbow changed from plastic to copper going to the diverter spout. I am also concerned about the repair job now to the drywall and tile and how it will meet the remaining tile and how this will be a weak point. I have some pictures that I can upload later as well.
Thanks!
Paul
We just had our bathroom renovated and the plumber installed a new American Standard " cadet model 1675 " tub and shower set. When you turn on the tap to fill the tub some water runs out of the shower head even though the diverter is down. I called American Standard and they said that the distance from the center of the valve body to the center of the shower arm connection has to be a minimum 48 inches and even though it does not say that in the instructions that it is common plumber knowledge. Can somebody help me out here please? The water pressure isn't too high and the plumber says the valve body isn't installed upside down. I don't think they tested their installation and now the drywalling and tile is all complete and we have this problem. The contractor just came back last night and tore out the tile and drywall from around the manifold and thinks the issue is that the plumber has 3 elbows going to the diverter spout. Any other opinions? They also used some type of flex plastic pipe for all the connections to the manifold and at the lowest elbow changed from plastic to copper going to the diverter spout. I am also concerned about the repair job now to the drywall and tile and how it will meet the remaining tile and how this will be a weak point. I have some pictures that I can upload later as well.
Thanks!
Paul
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