What's a "good" toilet? Of course, "good" is a relative term, but what do you want from a toilet? Most of us want a toilet that will flush everything in one flush, that will rarely, if ever, clog, that will have no physical defects, and that will be inexpensive to maintain for many years. The reality is that Big Box Stores frequently have low quality toilets that appeal to builders and budget conscious homeowner. Frequently these toilets have defects from the factory that are sold at a big discount to the Box Stores. Many have poor internal designs that preclude reliable flushing and are prone to frequent clogs. Sometimes repair parts are not available or are available only from the manufacturer at a very high cost. Even some plumbing supply stores sell well known name brand toilets that are still poorly designed even after years of low flow mandates. How do stores get away with this? The average homeowner does not study and research toilet quality. We tend to rely on the well known, highly advertised names who at one time did produce quality but have merged and been outsourced overseas with a resulting loss of the quality they became famous for. So, can you tell by looking at a toilet if it is good or not? While those that may have a factory defect can often be detected, those will poor internal design will look just fine. The Toto line is the only line that appears not to have the problems mentioned above. Less than 1% of Toto toilets will have a defect. All have superior internal designs so many Toto owners don't even own a plunger, and all Totos use standard, off the shelf replacement parts. While some models have advanced features resulting in a high price, even the basic standard Toto Drake performs like we all expect a toilet to perform, and costs about the same as many of the old big name brands. Lest you think Toto is a small, upstart company, you should know that Toto is the largest manufacturer of toilets in the world. They have plants in several countries, including the United States. (Georgia) When the low flow mandate became law, many of the old line companies tried to tweak there existing water hogs to use less water. The result was disaster and gave low flow a bad name. Toto realized from the beginning that modifications to the mechanics would not work and set about rethinking the toilet's internal design. So how can you tell a "good" toilet? Buy a Toto and know you have a good one.