IMO you should have bought a normal hardness test kit. - What is a "normal" water hardness test kit? I did not want the strips.
"There are a number of other causes but you didn't mention anything that would make me think there is a mechanical type problem with the softener. Like too much water in the salt tank, not using salt, etc.."
The salt tank was getting low a few weeks ago so I completely emptied it and cleaned it out before refilling almost to the top w/ salt. Not sure if that would have impacted the operation of the softener. Unit is set to regenerate at night so I do not know for a fact when this was last done. I bought the house about 1.5 years ago. Conditioner was in when we moved here. It's a Culligan and other than the supplied manual, info is hard to come by. I see from the internet that Culligan keeps a lid on their stuff. The info in the operators manual as filled in by the installer indicates that the salt setting is at 15lbs. It also says "gallons to signal" at 2000 gallons. Not sure what that means. Water hardness noted was 22 gpg at that time. Also notes 5 people in household when installed. We are only 4 now. As far as the hardness, when I did the test for general harness the water changed from clear to blue after only one drop of the test fluid. I will increase the water sample proportionately to see if I can get a more accurate reading on the ppm. It may be considerably less than 17.9.
Mainly I was interested to know if the GH test is a valid test for treated water or only untreated and also what the significance is of the KH test for post-treated water. Thanks in advance for any additional info.
- TSPORT