Squeaky Hansgrohe shower valve

Tfield98

Tfield98

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Our two-year old HansGrohe shower valve works fine, but has begun to squeak when we turn the flow lever.

Any suggestions?

Is this a DIY project to repair?

Shower.jpg
 
Last edited by a moderator:
Hello,

The squeaking from the cartridge is due to the dissipation of the lubrication between the ceramic disc inside of the cartridge. Please give me a call at 1-800-334-0455 extension 6960 and we will resolve this matter promptly for you.

Kind Regards,
Chris in the Hansgrohe North America Technical Support Department.

hansgrohe-solaris-trim.jpg
 
Last edited by a moderator:
Chris@HGTechnical said:
Hello,

The squeaking from the cartridge is due to the dissipation of the lubrication between the ceramic disc inside of the cartridge. Please give me a call at 1-800-334-0455 extension 6960 and we will resolve this matter promptly for you.

Kind Regards,
Chris in the Hansgrohe North America Technical Support Department.
Click to expand...
Hi,
I have the same HansGrohe shower valve. Can I change it to a new one? Please recommend which one, since I can't find exactly the same one.
Thank you in advance,
Victoria
 
Chris@HGTechnical said:
Hello,

The squeaking from the cartridge is due to the dissipation of the lubrication between the ceramic disc inside of the cartridge. Please give me a call at 1-800-334-0455 extension 6960 and we will resolve this matter promptly for you.

Kind Regards,
Chris in the Hansgrohe North America Technical Support Department.
Click to expand...

You sure it has nothing to do with the check valves being clogged ?
 
Jeff H Young said:
Neil , Mr Chris doesn't appear very active in the last 11 years only making a single post give him a call hope squeak stops
Click to expand...

Thanks Jeff.

I was replying to the client who had recent issues. I had no idea I had replied to a post that was 11 years old until you mentioned it LOL DOH!
 
Neil Binda said:
Thanks Jeff.

I was replying to the client who had recent issues. I had no idea I had replied to a post that was 11 years old until you mentioned it LOL DOH!
Click to expand...
Hi Neil,

Thank you so much for replying to me. I found out the trim model number and now will just have to open it up to see what valve i actually have inside (hopefully it's an Ibox so i can just switch the trim to something newer). Having someone coming tomorrow to check and see if we can just clean it up without having to replace the whole system. I will keep you posted, for those who might have a similar issue, i'm sure there are not many left.

Sorry for opening up 11 year old question. I guess this is how old my system is :)

Regards,
Victoria
 
Balanvic said:
Hi Neil,

Thank you so much for replying to me. I found out the trim model number and now will just have to open it up to see what valve i actually have inside (hopefully it's an Ibox so i can just switch the trim to something newer). Having someone coming tomorrow to check and see if we can just clean it up without having to replace the whole system. I will keep you posted, for those who might have a similar issue, i'm sure there are not many left.

Sorry for opening up 11 year old question. I guess this is how old my system is :)

Regards,
Victoria
Click to expand...
shower valves tend to stay in wall for half a century sometimes more . but 30 years is pretty normal most are brought back to like new condition with a cartridge change , but I haven't worked on a Hans Grohe in ages and can't say if they are prone to problems requiring a complete replacement or have any info on their quirks
 
Balanvic said:
Hi Neil,

Thank you so much for replying to me. I found out the trim model number and now will just have to open it up to see what valve i actually have inside (hopefully it's an Ibox so i can just switch the trim to something newer). Having someone coming tomorrow to check and see if we can just clean it up without having to replace the whole system. I will keep you posted, for those who might have a similar issue, i'm sure there are not many left.

Sorry for opening up 11 year old question. I guess this is how old my system is :)

Regards,
Victoria
Click to expand...
Hi Victoria,
I for one am glad you opened this old thread, because I have the same shower faucet and cannot find any info about it anywhere! My problem is the temperature control knob is extremely difficult to turn, so I thought if I could just clean it out a bit, it would help. I found the set screw and removed it, but it has proved a challenge to remove the handle. Maybe I need to apply a bit more elbow grease? I obviously do not want to break anything. Does it simply pull off? May I ask if/how you were able to dismantle it? Thanks!

Ron
 
Ronster1 said:
Hi Victoria,
I for one am glad you opened this old thread, because I have the same shower faucet and cannot find any info about it anywhere! My problem is the temperature control knob is extremely difficult to turn, so I thought if I could just clean it out a bit, it would help. I found the set screw and removed it, but it has proved a challenge to remove the handle. Maybe I need to apply a bit more elbow grease? I obviously do not want to break anything. Does it simply pull off? May I ask if/how you were able to dismantle it? Thanks!

Ron
Click to expand...
Google brought me to this old thread with the same issue regarding difficult to remove handle. I've removed the set screw. I have removed all the visible scaling with vinegar. I can not get the handle to come off with force I'm comfortable applying. It seems to hit a hard stop when the diverter handle edge farthest from the wall is about even with the temp control knob. Not sure if it needs to get over a snap ring, o-ring or what's going on. I'm trying to apply even pressure and not removing at an angle. Does the diverter handle need to be in a specific position? Help! Thank you.
 
Thanks. More vinegar and time to soak. Perhaps some scaling on the cartridge splines because it's not coming off. Thanks for the cartridge pic. Let's me see what I can't see.
 
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