Mike50
DIY Senior Member
As a consumer with zero plumbing skills and after learning a lot here:
I would have bought the Toto Soiree suite for my master bath instead of the Kohler Memoirs suite. No question about it.
The Aquia sold me.
From what I've learned and from personal experience Kohler's quality control SUKS.
I still recommend some of their designs-a few are pretty good but you need to know going in the risks of getting a lemon.
I'm betting that their flawless appliances all get shipped to the high end showrooms for clients who pay a premium. This is my guess.
I hope I won't have to do battle with them regarding parts in the future.
Toto simply doesnt have the quality control problems that AS & Kohler do
from what I understand.
You would think a family like Kohler would take a little more pride in quality. They managed to get a city named after them for chrissake..
Maybe the ads are more important to them.
Things have come a long way since old man Kohler developed his "Pig Scalder". But the quality hasn't.
Toto Soiree
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