water softener troubles

[urg1996]

Purchased a home about 8 mos. ago, approx. 10 yrs. old. Had a huge ice storm and lost power for a week. Suddenly our water softener (along with everything else) is acting up. It is continuously cycling-doesn't stop running! Is there anything I can do to reset or fix it, or am I searching for a new one? We don't have any paperwork for it to troubleshoot from. Thought we did, but we don't. Not even sure of the brand. Thanks to anyone that can help...

[jrejre]

You should be able to find the make/model somewhere on the head of the unit. If you find that, you can likely find a copy of the manual on-line. If you have trouble, post the make/model and I'd be happy to look for it for you.

Also, is it a manual timer or electronic?

[urg1996]

You should be able to find the make/model somewhere on the head of the unit. If you find that, you can likely find a copy of the manual on-line. If you have trouble, post the make/model and I'd be happy to look for it for you.

Also, is it a manual timer or electronic?

It is a manual timer. It was made in Canada. The only number I can see anywhere on it other than patent #'s is the serial #2959031. I can fix many things by working with it a little, but I just don't have a clue about this one. Thanks for your efforts.

[Gary Slusser]

By pass the unit until you can fix it. That will stop the water running through to drain. Do a web search for water softeners and find a picture on your control valve and the brand, then look up a manual or describe the face of it here.

Gary
Quality Water Associates