I have a neo-angle shower enclosure that is leaking at the base where the enclosure meets the wall. The house is about six years old and I am the 2nd owner. Someone before me sealed the inside of the enclosure where the metal sits on the base. (I'm not sure whether this was done at the time of installation or afterwards to repair a prior leak). The installation manual for the unit clearly states you should not caulk the inside. I called the toll-free number for the manufacturer (AMS) and they said to remove the sealant and do not reseal the inside, or it will leak.
I'm torn between: (1) following the directions; or, (2) sealing the dickens out of everything, including the inside, with GEII 100% silicone. One reason I'm leaning toward option (2) is because I don't think the unit was installed properly in the first place, therefore, the remaining instructions are rendered moot. Specifically, there is supposed to be a "filler strip" between the base and the drywall, and I can't see one (all I see is damp sheetrock sitting right on top of the base, covered by ceramic tile). Also, a contractor friend of mine who has installed many of these units said he always seals the inside (i.e., to heck with the instructions). Any advice? just spent hours scraping the old silicone off the entire unit and I don't relish the thought of doing it again in the near future.
I'm torn between: (1) following the directions; or, (2) sealing the dickens out of everything, including the inside, with GEII 100% silicone. One reason I'm leaning toward option (2) is because I don't think the unit was installed properly in the first place, therefore, the remaining instructions are rendered moot. Specifically, there is supposed to be a "filler strip" between the base and the drywall, and I can't see one (all I see is damp sheetrock sitting right on top of the base, covered by ceramic tile). Also, a contractor friend of mine who has installed many of these units said he always seals the inside (i.e., to heck with the instructions). Any advice? just spent hours scraping the old silicone off the entire unit and I don't relish the thought of doing it again in the near future.