I was contacted by a near by home owner about the failure of another Zurn brass fitting yesterday.
The circumstances are as follows. He left his expensive log home for 90 minutes. When he returned he heard water running. He had 4 inches of water in his basement. The cause:- another Zurn fitting had failed and the nut split in half and the pipe fell free in the wall space. Water leak was estimated at 120 gallons per hour at least.
Damage is severe. New water heater, new sheet rock new carpet.
Now the interesting part. His insurer says he has to remove all Zurn plumbing or there will be no payment for future claims. This job will be $80,000 to $100,000. This is at his expense. Now his legal advice has been to sue his Plplumber which he is going to do. His lawyers have said it will be easier to sue the plumber than Zurn, he can then sue the distributor who can then sue Zurn.
Now this is a small rural plumber. I feel really sorry for him.
This is a small sparsely populated area, and we have now had three cases of this type of failure that I'm aware of.
My advice to plumbers: - Do not install any more Zurn Q-pex plumbing.
My advice to retailers and distributors: - Return all Zurn Q-pex plumbing parts and don't stock it in future.
If you don't take this advice, you are likely to get yourself knee deep in lawyers.
Plumbers, don't be surprised if you get forced to bear the total cost of removing the Zurn Q-pex you have installed.