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Thread: Porcher Veneto toilet repairs

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  1. #1
    Forum Admin, Expert Plumber Terry's Avatar
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    Default Porcher Veneto toilet repairs

    From Gordon by email:
    I am trying to replace the piston assembly on a Porcher Veneto.

    I have the replacement piece but I cant figure out how to get the old
    piece out. If you look at the diagram at

    http://www.terrylove.com/pdf/veneto_parts_3362.pdf

    I have parts 4 & 5 removed, but I cant seem to get part "6" unscrewed
    from the tank housing. It's loose but will not come out? There is
    obviously a nut on the other side but I cant get it free. How do I
    unscrew this bugger? Is there a tool I am missing? Do I have to remove
    the whole tank to get this out? I have the replacement pieces and it
    looks like there is a nut (unnumbered but is on the diagram) and a
    gasket (#7)

    Yeesh, I am longing for the old flapper days. Did I get a lemon in this
    porcher it has only been in for less than a year....

    Obliged for your help!

    gordon

    http://www.e-onlineplumbingparts.com...er_toilets.htm


    Last edited by Terry; 06-04-2011 at 11:32 PM.

  2. #2

    Default

    Quote Originally Posted by Terry
    From Gordon by email:

    Yeesh, I am longing for the old flapper days. Did I get a lemon in this
    porcher it has only been in for less than a year....

    Obliged for your help!

    gordon
    Did you ever get this fixed? I've got a Porcher Veneto that's about 2 years old and also needs the valve replaced. What's the deal with these puppies? If they were cars, I'd think they'd be recalled

    TIA,
    Rob W

    Last edited by Terry; 06-05-2011 at 12:03 AM.

  3. #3

    Default

    How does the upper valve housing come off the assembly? Is it the two tabs on either side. Also, did you ever get the lower valve housing off? Finally, where did you get the replacement parts. TIA.

  4. #4
    DIY Junior Member sammysson's Avatar
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    Thumbs down veneto- Getting rid of mine-

    I have 4 of these toilets, they are nothing but costly with continuous maintenence. the piston just pulls off once you ave removed the upper portion, I have to replace this once every 6 months at a cost of $30 each, after 3 years i now must replace all the valve membranes at a cost of $18 each. The problem is the silicone gaskets which fail to seal after a while. I am planning on replacing all of them. However thet no longer sell just the gaskets. I figure I have already bought a new toilet with all the replacement parts. Additionally the lost water from the run through when the gaskets fail drives me nuts.

  5. #5

    Default Porcher Veneto Parts That Wear Out

    I got the three Porcher Veneto toilets in my house because of the fine European look, not knowing that the 2 parts that normally wear out are not easily obtained in this country, yet widely available in Europe, made by GroheDal. The shut off membrane (GROHE 4375800M), also called "membrane assembly 83086.00.000" or "diaphragm gasket" normally lasts up to 5 years and can be easily replaced by unscrewing the large white knob of the supply tower; the discharge piston (GROHE 43544000), also called "piston assembly 83084.00.000" or "flush valve" lasts longer, but is a source of water leakage due to the deteriorated silicone seal. Both can be obtained at a fair price from Guillen Enterprises in Miami, FL, and the online service is very professional. Once you have a supply of these two parts in the house, your Veneto toilet will continue to function well while adding an elegant esthetic touch to your residence.

  6. #6

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    Just an update for all who have leaking porcher veneto toilets.. I have a 11-year old porcher, so I called Porcher at 1-800-359-3261 in regards to my leaking veneto.. They transferred me to a technical support specialist who said I either needed a new flush piston, aptly referred to as a piston assembly 83084.00.000 by ha1976, or a new membrane. They sent me both..

    My leak was due to the piston assembly (flush piston). The piston sits inside the upper valve housing. The upper valve housing comes off by twisting the upper housing counter-clockwise. When you lift the valve housing out of the tank you will see the flush piston extruding from the bottom of the housing. The flush piston can be pulled out of the housing.. Yes, it just pulls out. And you just push the new piston in place.. Secure the valve assembly back into the tank by rotating the housing clock-wise.. By the way, my veneto has two clips on the housing which secure the housing in place.

    Hope this helps. And thanks to everyone on this site who gave me enough info to fix my leaking veneto.. Cheers to the tech specialist at Porcher who helped me too.

  7. #7

    Default

    Quote Originally Posted by ha1976 View Post
    I got the three Porcher Veneto toilets in my house because of the fine European look, not knowing that the 2 parts that normally wear out are not easily obtained in this country, yet widely available in Europe, made by GroheDal. The shut off membrane (GROHE 4375800M), also called "membrane assembly 83086.00.000" or "diaphragm gasket" normally lasts up to 5 years and can be easily replaced by unscrewing the large white knob of the supply tower; the discharge piston (GROHE 43544000), also called "piston assembly 83084.00.000" or "flush valve" lasts longer, but is a source of water leakage due to the deteriorated silicone seal. Both can be obtained at a fair price from Guillen Enterprises in Miami, FL, and the online service is very professional. Once you have a supply of these two parts in the house, your Veneto toilet will continue to function well while adding an elegant esthetic touch to your residence.
    Thanks to 'HA1976' for the excellent information!

    Our Porcher Venetto was installed about 10 years ago and has proved to be an exceptional fixture. The flush siphon/valve is very well designed & strong. However, we have hard water (high caco3) sod I replaced the parts as a precaution. No seeps and No leaks.

    I did find the parts easily available in France/Germany but did not know the Grohe order numbers for these inexpensive two replacement parts! American Std., the parent company, supplies parts, but they're pricey. THANKS for the Grohe order numbers !!

    Dennis

  8. #8
    DIY Junior Member misstca's Avatar
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    Default

    Thank you ha1976 for the great posting!!! This forum helped me figure out that I screwed up the toilet by using Clorox tabs in the tank. Guillen Enterprises had the piston assembly 83084.00.000 part I needed. It took less than 2 minutes to fix (great picture instructions on the side of the box) and it stopped the leaking! I did also order the membrane assembly 83086.00.000 but it appears that I didn't need it. However I have a packet if I ever do. I think I'm going to order another few of the piston assemblies so I have them on hand for the next 25 years and can hand one off to the next homeowners when we eventually sell the house!

    Now I have to figure out how to safely clean the tank without deteriorating the silicon seal. The inside of the tank got black!

  9. #9

    Default porcher veneto 1 toilet parts

    It seems that the flush valve assembly on my porcher veneto 1 toilet isn't working. The tank drains constantly and sometime there's a vibrating sound coming from the piston. I called Porcher and they can only sell me the piston not the entire valve assembly. I'd like to buy the whole thing so that I know the problem gets fixed. Any suggestions on where I could find a replacement full valve assembly or advice on my problem? Thanks in advance for the help!

    Brad

  10. #10
    Customer Service Manager Plumbing Wholesale Peanut9199's Avatar
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    Default

    If your looking for parts you usually need to go back to a Porcher dealer.
    http://www.porcher-us.com/D_locator.asp
    The part your looking for is 738825-0070A you can do a search for this.

  11. #11

    Default Porcher Veneto parts

    Grohedal parts are cheaper than then Porcher part numbers

    Grohedal
    38029PIO complete fkush valve assembly
    43544 piston assembly
    43745 gasket
    37092 water control assembly
    43733 membrane, A package of 10 is <$10, whereas at American Standard parts, they charge you $19.95 for just one

    Porcher Veneto part Numbers from American Standard
    83081.00.000 complete flush valve assembly
    83084.00.000 piston assembly
    83088.00.000 gasket
    83082.00.000 water control assembly
    83086.00.000 membrane
    Last edited by Terry; 06-04-2011 at 11:39 PM.

  12. #12
    DIY Junior Member innkeeper@willows-inn.com's Avatar
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    Default Thanks for your help

    Thanks so much for this forum! I have been at a loss to figure out why my venetto leaks. It looks like the gasket on the piston assembly has a knob on it that allows water to leak through. I can't see how a new piston assembly will change that, but I'll give it a try. I have used Guillen out of Miami once before, with very good luck.

  13. #13
    Questions from readers Guest's Avatar
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    posts, emails and comments from readers reposted by Terry
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    Default

    How is the flush valve replaced with the plastic liner in place?
    When the cartridge is spun out, how do you thread the new one in place with the liner there?

    Texas

    http://www.terrylove.com/pdf/veneto_parts_3362.pdf

    Last edited by Terry; 06-04-2011 at 11:33 PM.

  14. #14
    DIY Junior Member serglo@sbcglobal.net's Avatar
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    Default

    Gordon did you ever replace the gasket,if so could you tell me how.
    Thank you
    serglo@sbcglobal.net

    Last edited by Terry; 06-05-2011 at 12:04 AM.

  15. #15
    DIY Junior Member 808liz's Avatar
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    Default

    How do I replace the fill membrane?? Does the front piece just pull off??

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