Loose Faceplate Behind Tub Spout

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Glenda Womble

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We just replaced our tub spout with a universal chrome one. Everything works fine EXCEPT that the faceplate (?) between the tub spout and the tiles is loose. The tub spout is tight and there are no leaks, but the faceplate just flops around when I clean the area. My husband wants to caulk it to make it stay in place, but is there a sleeve or something that will make it stay in place?
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