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Thread: Whirlpool Water Heaters

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  1. #1
    Master Plumber master plumber mark's Avatar
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    Talking Whirlpool Water Heaters

    I hate this brand of water heater....they are junk......

    and something I just found out today from another
    dis-satisfied LOWES --WHIRLPOOL customer...

    un like a Rheem, Bradford White, Smith or State........
    who stand behind their product 100%

    with the Whirlpool brand

    If you inherit a Whirlpool water heater when you buy a home
    from someone and they claim it was just put in last year......and it
    has a 12 year warranty......

    you think you got that issue covered for a good long while, right???

    Well, the warranty on this heater does NOT transferr to you !!!



    Whirlpool will only warranty a leaking wter heater to the person
    that purchased the heater.....not to the new occupant of the home....



    Now ----Isnt that a dirty-- rotten --cheap assed way-- to worm out of their obligations to the consumer????


    would you still buy one if you knew this???

    Whirlpool Water Heater pictures

    More posts on the Whirlpool Water Heater

    Last edited by Terry; 06-15-2009 at 09:35 AM.

  2. #2
    Plumber Cass's Avatar
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    No, I wouldn't buy one in the first place, but then I know better.

    The bigger the corps get the less responsible for their products they seem to be.

    Be glad you don't own a BMW. They charge the customer for shop rags, or better yet the Sprinter vans you see on the road, a fuel pump is almost $2,000.00 just for the part.

  3. #3
    Moderator & Master Plumber hj's Avatar
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    Default Wh

    Sears does the same thing, as one of my customers found out when he bought a house, partly because it had a Sears lifetime water heater which failed a couple of months after he moved in.

  4. #4
    Master Plumber master plumber mark's Avatar
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    Talking sears

    I was not aware of sears being such tight wads. too...


    but for some people it just does not matter....


    give me hot water and give tito me dirt cheap


    to hell with the next guy or future problems


    I have 4 40 gallon gas to install tomorrow......
    two of them are for whhirlpol replacements, not covered under wrranty

  5. #5
    Master Plumber master plumber mark's Avatar
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    Talking The --NEW IMPROVED WHIRLPOL GAS HEATER---

    I tangled with a new 2007 40 gallon gas WHIRLPOOL
    heater yesterday.....

    it has some very small improvements on it....

    1. it now uses a normal thermo-coupling

    2. it has a robert shaw thermostat on it with two wires that go down to a

    high limit thermol switch on the side flame wall..
    (something like the BRAD-FORD White)

    The STUPID FOOLS did not make the air intake on the bottom of the heater any bigger than the old unit was..
    so it will clog up with lint just like the old unit did.....



    you would think that after a large lawsuit that probably cost them literally a hundred of milllion dollars.....

    they would fire the enjeneers that designed that dog and get some new people to design the replacement

    no they did not... its got to be a son-in -law of the president ...... running that department
    -----------------------------------------------------------------------

    So....

    I changed the thermocoupling.....but it failed to stay lit after two days...

    I could not get the thermostat from LOWES that
    this unit needed for a week..

    I was not sure wether I could install a Bradford White
    thermostat on that unit ....dont need the liability

    does anyone know wether they are inter-changeable???

    and still I was not sure if it were the
    thermostat or the little thermal fuse on the
    side of the heater that was makeing it go out ......

    So it is in my office now and I will take pictures of it
    later this week.....

    And a 50 gallon Rheem gas guardian is now installed in its place....



    good going -----whirlpool ------

    Keep up the good work.....

    you are keeping me in business

  6. #6
    DIY Senior Member construct30's Avatar
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    In most plumbing supplies or appliances it seems you have to choose a good brand or two that you can easily get parts for and if someone calls with a problem that is not your brand then offer to install one of yours or nothing you can do for them. I have waisted more time trying to find parts for some cheap piece of crap... who pays, usually the guy doing the job.

  7. #7

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    Quote Originally Posted by master plumber mark View Post
    I hate this brand of water heater....they are junk......

    and something I just found out today from another
    dis-satisfied LOWES --WHIRLPOOL customer...

    un like a Rheem, Bradford White, Smith or State........
    who stand behind their product 100%

    with the Whirlpool brand

    If you inherit a Whirlpool water heater when you buy a home
    from someone and they claim it was just put in last year......and it
    has a 12 year warranty......

    you think you got that issue covered for a good long while, right???

    Well, the warranty on this heater does NOT transferr to you !!!



    Whirlpool will only warranty a leaking wter heater to the person
    that purchased the heater.....not to the new occupant of the home....



    Now ----Isnt that a dirty-- rotten --cheap assed way-- to worm out of their obligations to the consumer????


    would you still buy one if you knew this???
    Are you sure this is the case because I just bought a home and had to replace a two-year old Whirlppol hot water heater and I called the number on the heater and the call taker registered it and gave me a code number to take with me to Lowes for a refund or store credit. The call taker asked for my name, address, etc. and put it all in their computer system. I wonder if the owners of the home never registered the hot water heater when they bought it and that's why they're going to give me the refund.

    I plan to return the hot water heater tomorrow and will let you know.

    What do you think?

  8. #8
    Master Plumber master plumber mark's Avatar
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    Talking Dont ask--dont tell.....

    If you get lucky enough to get one out of them
    then perhaps someone has made an error...

    I would not bring it up till you have the new one installed

    I have dealt with dozens of them and heard the
    same sob story from them all....

    Recently , just last week I changed out a new Whirlpool heater .
    ...a 2007 which did not have a warranty to
    the new homeowner....

    The heater was installed in early February....

    the lady bought the house in August.....

    she claimes that was what was told to her..
    when she called them.. and this was just for parts....


    the new hi-limit switch on the side of the heater
    was probably the problem

    but their are no parts available in INDY to repair her
    heater.....

    So instead of having to wait about a week for parts to
    be shipped we tore it out and installed a Rheem


    here is a fun link to read...

    American water heaters makes Whirlpool....

    Unless they have changed their policy lately, I would assume
    this information is still valid today.....


    After talking to someone at Lowes last week,
    please keep in mind that they still expect you to
    use a wire brush and clean the screen
    underneath the heater every 3 months......

    even with the new 2007 units ----or your warranty is void....
    (it states that somewehere in the fine print)

    Put your new one up on bricks so you can get access to the screen.....

    http://www.my3cents.com/showReview.cgi?id=14643


    I will take pics of that heater and post them sometime soon
    http://www.terrylove.com/whirlpool/

  9. #9
    Plumber Cass's Avatar
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    I wouldn't be surprised if there is another class action sute soon on these Cesspool Heaters.

    Maybe some one will go after Low*s for Knowingly selling water heaters with known defects.

  10. #10
    Moderator & Master Plumber hj's Avatar
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    Default heater

    I am not sure about American Water Heaters being owned by A O Smith, because A O Smith owns State Water Heater Company.

  11. #11
    Master Plumber master plumber mark's Avatar
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    Talking Smith owns american

    Smith owns american that is the last I heard...

    I think that they were even mentioned in that law suit
    over this water heater.

    they are trying to buy up all these little dogs and corner
    the hardware store market


    I can understand their point of view here.....

    Smith is such a crappy water heater they figure that they
    cant sell to most legit plumbers out there so they
    have decided to sell to the un-suspecting public instead


    their motto is....................

    If you cant make a better product,
    find a dumber market to sell it to




  12. #12

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    Quote Originally Posted by hj View Post
    I am not sure about American Water Heaters being owned by A O Smith, because A O Smith owns State Water Heater Company.
    AO Smith is with State Water Heater and American Water Heaters.

  13. #13

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    Quote Originally Posted by master plumber mark View Post

    un like a Rheem, Bradford White, Smith or State........
    who stand behind their product

    You are a born idiot.... Smith or State that stand behind the warranty?? No duh.... because Whirlpool belongs to AO-Smith and State is also a manufacture of them...

    Good job there you...you may now wear your Dunce cap and sit in the corner.

  14. #14
    Master Plumber master plumber mark's Avatar
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    Talking Looks like I made someone mad

    Quote Originally Posted by onealmr View Post
    You are a born idiot.... Smith or State that stand behind the warranty?? No duh.... because Whirlpool belongs to AO-Smith and State is also a manufacture of them...

    Good job there you...you may now wear your Dunce cap and sit in the corner.


    you really ought to put down the liquor bottle and sober up before you decide to type replies on this thread...

    I wish I could figure out what exactly you are babbling about.. I am so stupid...



    if you knew anything about having to maintain a whirlpool water heater you would know how difficult it is to actually clean the screen on the bottom , and take apart the front to get at the inside screen.......

    most of the public does not want to be bothered with something this difficult...
    and most of the public should not be messing with them anyway



    once you sober up a bit go read this page on my web site
    and get a general education

    http://www.weilhammerplumbing.com/galleryiii/

  15. #15
    DIY Junior Member ssacrf's Avatar
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    hey, Master Plumber Mark, just a quick (unrelated) question: I read your web-site and wonder about your grade on GE's --- aren't they made by Rheem? Why the difference in grade, then (I'm not trying to be a smarta$$ --- I'm trying to choose between a Bradford White 6yr (50 gallon Gas) and a GE (50 gallon Gas) 12yr at HD)...

    I'm not trying to hijack...sorry.
    Last edited by ssacrf; 03-27-2009 at 07:30 AM.

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