again --wait and see
I have been down this road before...
if you want to see pics of a Richmond water heater
three weeks old that the customer paid 80 bucks to have
looked at --go to my web page..way down on the products page
Richmond and GE come from the same factory.....
For a very short time around 91 I did the service contract for
Richmond water heaters in this area and got out of it quick...
too many half assed installs
by the hoeowner that they did not want to pay for
me to make right..
too much paper work and hunting down parts
and too little money from Richmond to
diagose and do the warranty work...
(this included power vent units too)
too many mobile homes..ect ect...
fighting the customer over the fact they turned on the power to the
water heater while it was empty was the last straw..
what do you do...??
Just hope that they have someone in his area willing to
take those lumps in the first place....
Lowes has that problem in lots of large metro areas
( I worked for lowes once too)
http://www.my3cents.com/showReview.cgi?id=8776&wrapper