I bought one of those, double oven, smooth top cook surface ranges, Kenmore elite, buit by Electrolux/Fridgidaire, but not an induction range, from Sears in late Summer 2009 (a model 9802) (last post had broken link, sorry) The bottom of the upper oven warped after using it for a few months. This is one of the designs where the lower heating element is not visible, and is under the bottom sheet metal floor. Not too smart. When I purchased it, because of the complex electronic control system on it, I purchased the service agreement from Sears too. When I called Sears, they sent out a tech, who saw the badly curved up bottom panel and said "no problem, I will place an order for a new panel, and call us back when it arrives". so I get the panel a week later and have Sears come back. They sent 2 techs back because they said it was a 2 man job and had to completely dissassemble the Oven/range unit. So 2 techs (LOL! talk about an exageration) come to my house, look at the range for an hour, scratch their heads and call their boss saying they had no idea how to accomplish the parts replacement. They were even unable to figure out how to remove the customer removable oven doors! I spoke to the dispatcher and demanded a new range, which they ageeed to, but the one I had was already discontinued, so I had to go to the Sears at the mall and pick out a new unit. The new unit was almost identical to the original, so we picked it out and ordered it for no additional cost, even though the price had gone up a few hundred bucks. This was an almost $2,000 range I had bought originally. so pretty: smooth top cooking surface, a smaller oven on top for baking or broiling some things, plus a much larger oven on the bottom for making a big turkey. The parts list for the new one had the same part number for the bottom sheet metal that had warped, and I still have the part in the box that Sears sent me in 2010. So far it works fine, but it is so complex, it is scary, and the parts are very expensive. Kind of like a trophy wife without the benefits. Induction heating I am not ready for, nor having to buy all new pots to use on it that are compatible. Some claim to work on non ferrous pots, but...................
Oh, and the Kenmore Elite fridge I bought at the same time? Another story for another time, but Sears replaced it too with a new one because the original built by Whirlpool could not be fixed because of badly written firmware in the controls, which I proved to them. I got a Kemore Elite built by LG. Sears sell the same products as other stores, but they DO make good on problems in my experiences with them.