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Thread: Need help to identify Danze shower diverter brand and how to fix it

  1. #1
    DIY Junior Member canyonsky's Avatar
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    Nov 2013
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    Default Need help to identify Danze shower diverter brand and how to fix it

    My shower diverter was leaking behind the wall when I was taking a shower, not bath. My plumber said I need to contact the manufacturer to get it fixed, but I don't know the brand. No logo or brand name.

    The red circle in the first photo shows where the water was leaking. The second photo shows what it looks like with the cover plate on (picture from another bathroom). The third photo shows the back of the cover plate with a number 12191 on it.

    Does anyone know who makes this part and how to fix it? Any advise will be greatly appreciated.

    Thank you!


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    Last edited by Terry; 11-24-2013 at 09:01 AM.

  2. #2
    Moderator & Master Plumber hj's Avatar
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    Danze and it has a "lifetime" warranty so they will send the new one to you.
    Licensed residential and commercial plumber

  3. #3
    Moderator & Master Plumber hj's Avatar
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    The diverter itself should be "generic" and fit all their valves. 1-888-328-2283.
    Licensed residential and commercial plumber

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