I have a customer with an old Crane wall hung toilet that began to leak through the ceiling. It had a neoprene gasket and a lot of wax and had probably worked fine for decades. I've never had the joy of working on a wall hung toilet before but have heard that wax is a bad idea because it will eventually flow and leak. The problem is that when I re- installed the toilet with the only gasket (Zurn, 3/4 " thickness) I could get from my supplier it leaked. I cleaned everything very well and instructed the tenants to not use the toilet for 3 days, I know they complied. When I pulled the toilet again there was no glue on at least half of the flange, which I had applied liberally to the gasket as per the instructions. I had been a bit concerned about how far the gasket was recessed into the toilet so the second time around I measured. The flange of the carrier protrudes from the wall 1/8" and the gasket recedes into the toilet 1/4" . Bingo as to why I failed, and very glad I told them to wait on repairing the already badly damaged ceiling.
I found a 1 1/4 Zurn gasket, with no glue, would that work?
Can I simply use two 3/4" with glue between the two gaskets?
Do new wall hung toilets have a smaller recess and therefore the 3/4 gasket would work fine?
Clearly the old Crane is not low flow, if I sold them a new toilet what would you recommend?
Thank you, I've been a lurker here for years and have learned a lot. Hoping you can help me solve this problem.
I found a 1 1/4 Zurn gasket, with no glue, would that work?
Can I simply use two 3/4" with glue between the two gaskets?
Do new wall hung toilets have a smaller recess and therefore the 3/4 gasket would work fine?
Clearly the old Crane is not low flow, if I sold them a new toilet what would you recommend?
Thank you, I've been a lurker here for years and have learned a lot. Hoping you can help me solve this problem.
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